Sr Dir Global Partner Programs & Success

Grow with us Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1’s, H-1B1’s, E-3’s, O-1’s, and TN’s. Ericsson also does not hire F-1’s working on CPT or EAD for this position.

About this opportunity

We are seeking an experienced Sr. Director, Global Partner Programs to design and manage a growth-focused partner program for Wireless WAN and enterprise cellular IT/OT solutions. This role involves working with diverse partner types including solution providers, systems integrators, managed service providers, carriers, distributors, influencers, and technology alliances. The successful candidate will serve as the global architect and operator of the company’s comprehensive partner program strategy, partner operations, program governance, marketing development funds program, and partner technology platforms.

This includes managing partner relationship management systems, deal registration, incentives, and analytics while enabling repeatable solution go-to-market approaches across regions and partner types. Performance will be measured by partner-sourced and partner-influenced pipeline, partner revenue growth, program adoption and partner productivity, operational scalability and key performance indicators, compliance and governance outcomes, and global alignment with sales strategy. This position is based in Plano, TX or Boise,  (preferred), hybrid options available for qualified candidates across the US.

Travel up to 25–30% is required.

What you will do Design, build, and deploy a global partner program that supports multiple engagement models and scales across regions

Define partner segmentation, market coverage approaches, and partner lifecycle stages from recruitment through renewal

Establish global program governance including engagement guidelines, conflict management, program discount structures, eligibility criteria, renewals, audit readiness, and enforcement processes

Translate global sales strategy into clear partner program approaches and operational processes that sales teams can execute consistently across regions

Leverage artificial intelligence and advanced analytics to improve decision quality, scalability, partner experience, operational efficiency, and return on partner investments

Own the operational infrastructure for indirect channels including deal registration, teaming incentives, pricing and discount workflows, agreements, exception handling, and partner rebate program frameworks

Create and maintain partner program documentation, process guides, and training materials for internal teams and partners

Serve as business owner for the partner technology platforms including partner portals, CRM integrations, configuration and pricing tools, deal registration, incentives and marketing development fund systems, learning and certification platforms, and analytics dashboards

Build unified partner reporting with clear attribution models, scorecards, forecasting integration, and executive-ready insights

Own marketing development fund strategy, program design, and policy

Build unified ecosystem go-to-market initiatives that align channel partners, technology alliances, hyperscalers, distributors, carriers, managed service providers, and systems integrators into repeatable approaches

Partner cross-functionally with Sales, Sales Operations, Marketing, Product, Legal, Finance, Strategy, and Commercial Management to ensure programs are operationalized, measurable, and driving pipeline and revenue

The skills you bring
10+ years of experience in global channels, alliances, or partner programs with demonstrated leadership in architecting and implementing program design and deployment at scale

Demonstrated ownership of partner operations including deal registration, pricing and discount governance, partner agreements, and data and process governance

Proven success building and scaling ecosystems across various partner types and driving partner-sourced pipeline and revenue with segmentation and enablement strategies leveraging subscription models

Experience supporting carrier and operator…