Manager, IT Solution Delivery; Clinical Data Exchange & Epic Payer Platform

Position: Manager, IT Solution Delivery (Clinical Data Exchange & Epic Payer Platform)
Job Description

As a Domain expert in IT Healthcare Integrations and Interoperability solutions with an understanding of Healthcare Payer/Provider clinical data exchange you will own and lead valuable deliveries that improve the health experience of our members. This role will interact and participate in the implementation and operation of Epic Payer Platform.

Experience with Epic EHR and/or Epic Payer Platform implementation or operations will give an edge to applicants.

You will lead and manage IT teams through successful delivery of solutions to address business needs. Manage on-going maintenance of related systems. Manage relationships with business and technology partners. Performs all people leader tasks. Maintain and enforce ideal architecture for applications under your domain.

With communication needs varying from technical and detailed to business focused and "C" suite consumable, you will be centered in the heart of making the bi-directional data exchange between payers and providers a reality.

What    You'll    Do
Leads an IT Solution Delivery team responsible for the successful delivery of enterprise-wide projects.

Align and guide    your business partners and collaborate on Delivery    roadmap    to meet KPIs    and Milestones.

Align    technology stack, delivery team,    delivery partner      planning      and vendor    partners      to the    multi-year delivery roadmap.

Stay up to date on the Interoperability standards, versions, Implementation    Guides    and industry    movement to keep BCBSNC    in a forward position within the Interoperability    space.

Contribute and steer      a  rchitect  ure      solutions and/or    collaborates    with architecture on solutions for applications under his/her domain.

Manage and guide the detailed design,    development    and    integration    activities for IT solutions.

Provides concurrent oversight to multiple projects    generally accountable    to a single business division.

Delivers complex communication of status and issues to senior leadership, VPs, and stakeholders in a clear and concise manner.

Accountable for managing    relationships    with    internal and external    business    stakeholders  ,    vendors    and other delivery partners.

Accountable for implementing technical solutions to adhere    with    IT guiding principles and imperatives.

Contribute to the evolution and delivery of the IT    strategy inclusive of    architectural patterns  ,    standards    and best practices  .

Accountable to    maintain      application    health and performance through enforcement of architecture decisions that enable Blue Cross NC to better serve its members and constituents.

Perform analytic functions and coach team members in technical and analytical production.

Guides team through assessment of alternative systems approaches for workability and economic feasibility.

Responsible for end-to-end vendor management for IT partners.

Assist    departments with strategic analysis to provide recommendations that ensure quality, cost effectiveness, goals, regulatory    requirements    and mandates are met through IT solutions in    a timely    fashion.

Provide direct reports with well-defined job expectations, ongoing performance feedback,    accurate    and    timely    performance appraisals, coaching, mentoring, training, conflict resolution

Play a key role in definition of the Solution Delivery Methodology and enforce the adherence of associated procedures

What You Bring
Bachelor's degree or advanced degree (where    required  )

3+ years    plus of    leading IT deployment teams.

8+ years of experience in related    field  .

In lieu of degree, 10+ years of experience in related field.

Bonus Points
Payer/Provider clinical data exchange use-cases

background in SMART on FHIR Applications and strategies,

Electronic Prior Authorization (  ePA  ), Quality Care Gaps, Risk Adjustment (HCCs) HEDIS, FHIR Implementation Guides,

Epic Payer Platform integration and operations,

or similar experiences on the Hospital Information Systems roles for the same criteria.

Knowledge in interoperability and HL7 FHIR  ,    FHIR work groups    and governing bodies    (Da Vinci, Carin,    Sequoia, NCQA  , CMS, etc.)  .

What  You'll  Get
The opportunity to work at the  cutting edge  of health care delivery with a team  that's  deeply invested in the community

Work-life balance, flexibility, and the autonomy to do  great work

Medical, dental, and vision coverage along with  numerous  health and wellness programs

Parental leave and support plus adoption and surrogacy  assistance

Career development programs and tuition reimbursement for continued education

401k match including an annual company contribution

Learn more

Where    You  'll    Work
Our Hybrid Flex approach is built    on presence    with a purpose - giving you flexibility to work remotely with intentional in-person connection - that supports a workplace    that's    flexible, connected, and future focused.

In a Hybrid-Flex role,    you'll    work in the…