Senior IT Technical Systems Analyst

Overview

Idaho Power — located in vibrant Boise, Idaho — is looking for a Senior IT Technical Systems Analyst to join our Information Technology (IT) team. It’s an exciting time to work for Idaho Power. Our work plays a critical role in communities we serve across Idaho and Oregon, and we’re working hard to provide our customers with safe, reliable, affordable energy they depend on.

With minimal supervision, they work on domain specific solution(s)/application(s) with strong business process and end-to-end technical knowledge.

• Acting as the main liaison between technologists and stakeholders
• Establishing and maintaining relationships with the designated business partners to support strategic objectives
• Facilitating solution assessment through analysis, management, communication of requirements, translation and alignment on solutions that meet IT strategy and business objectives
• Analyzing and assisting the business with defining and/or designing new business solutions and documenting solution(s)
• Being the first line of support for end users
• Troubleshooting and issue resolution
• Developing and maintaining complex reports and queries
• System configuration and prototyping
• Understanding of complex technology and applications; has experience with a multitude of business processes and information systems

• Business analyst principles, requirements management, business case development, requirements elicitation, communication, analysis, advanced application functionality and process modeling
• Adaptive and predictive project management methodologies
• Creating technical design specifications
• Developing reports, dashboards, and queries
• Identifying, troubleshooting, and resolving issues with configuration items and development objects

• Requirements management from planning to execution
• Developing and tracking project requirements
• Verbal and written communication
• Meeting facilitation and negotiation
• Creating and maintaining business relationships
• Problem solving, making sound recommendations and managing stakeholder expectations
• Basic SQL capabilities
• Implementation of ERP systems and/or custom developed solutions
• Use sound judgment and decision making
• Understand table structures
• Gather business requirements, interpret technical specifications and relate them to system functionality
• Facilitate work sessions with stakeholders to design or redesign business processes to meet requirements
• Manage assigned project tasks, manage multiple technology projects/initiatives
• Communicate clearly with technical personnel along with all levels of business leadership and project stakeholders
• Prioritize course of action for self and others to ensure that work is managed effectively
• Effectively translate business requirements into design specifications that can be leveraged by a developer to create a solution that meets business objectives
• Proactively identify potential issues before they impact end users
• Respond promptly and professionally to issues identified by end users, assist in identification and implementation of resolution

• Bachelor’s degree in business, computer science, or related field OR an equivalent combination of education, experience, training, and/or certifications.
• 5 or more years of professional level IT/business experience with a minimum of 3 years of business analyst experience.

This position requires working at a desk/computer for extended periods of time. It requires the use of office equipment, fine motor skills including typing on the computer, dialing phones, filing paper, and working in close proximity to other people. There may be occasional lifts of no more than 10 lbs. The above is a summary of the primary essential functions of the position.

This job may require the performance of additional tasks assigned by company leaders or management.

Provide project leadership as needed. Periodic field work and possible overnight travel.

• Building Partnerships
• Communication
• Decision Making
• Facilitating Change
• Planning and Organizing
• Work Standards

Need Assistance Completing Your Application? Please contact our Recruiting Office if you have questions, require assistance or accommodation while applying for employment with Idaho Power Company:
Phone:  or Email:

Idaho Power is an Equal Opportunity Employer. We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), age, sexual orientation, gender identity, genetic information, veteran status, physical or mental disability, marital status, and any other status protected by applicable federal and state laws.

Please note:

Idaho Power will not provide sponsorship for obtaining an employment visa, such as an H-1B visa.