Managing Principal, Travel & Hospitality Consulting

We are seeking a Managing Principal, Travel & Hospitality Consulting to build trusted C-suite relationships, lead high-impact client engagements and drive transformation across airlines, hotels, resorts, cruise, OTA, TMC and loyalty platforms. In this role, you will combine deep industry expertise with consulting rigor to deliver measurable value, shape go-to-market offerings and grow a world-class consulting practice.

Req # Responsibilities Build and expand trusted C-suite and senior stakeholder relationships within Travel, Hospitality, and Leisure clients (airlines, hotels, resorts, cruise, OTA, TMC, loyalty platforms), drive measurable value across existing accounts and identify industry-specific up-sell and cross-sell opportunities

Lead business development and pre-sales efforts for Travel & Hospitality client engagements, including proposal and SOW development, executive presentations, and transformation roadmaps aligned to guest experience, operations, and revenue growth priorities

Provide subject matter expertise in Travel & Hospitality transformation initiatives, partner across EPAM horizontals to deliver large-scale programs spanning digital guest experience, loyalty, reservations, operations, revenue management, and platform modernization

Lead consulting engagements that deliver billable client work, own requirements definition, solution design, and execution oversight for complex, multi-workstream programs

Apply EPAM methodologies to design and implement industry-relevant strategic and technology solutions, balance speed, scalability, and operational realities unique to Travel & Hospitality environments

Analyze industry trends and client challenges (e.g., post-pandemic demand shifts, personalization, operational resilience, data/AI adoption, cost pressures) and contribute to Travel & Hospitality go-to-market offerings, reusable assets, and accelerators

Develop thought leadership in the Travel & Hospitality sector, including white papers, POVs, conference presentations, and client-facing materials to strengthen EPAM’s market positioning

Build and scale onshore/offshore consulting teams with Travel & Hospitality domain expertise, ensure consistent delivery quality across global engagements

Mentor and develop consultants, strengthen industry acumen, consulting rigor, and client impact across the practice Requirements
15+ years of experience in management consulting or as an industry practitioner, with significant exposure to Travel, Hospitality, or Leisure organizations
10+ years of senior client engagement experience, including advising executives on industry-specific transformation initiatives

Demonstrated expertise across Travel & Hospitality business functions, such as guest/customer experience & personalization, loyalty and CRM ecosystems, reservations, distribution, and booking platforms, revenue management, pricing, and demand forecasting, operations, workforce, and supply chain optimization

Proven ability to translate Travel & Hospitality business challenges into actionable technology and process solutions

Strong experience that leads large, multi-disciplinary consulting teams in an onshore/offshore delivery model

Hands-on experience with program and project leadership, including scoping, estimates, requirements, and delivery governance across complex implementations

Ability to communicate complex business and technical concepts to executive audiences through compelling presentations and written materials

Practical experience with process mapping, business case development, hypotheses-based analysis, and solution evaluation in large-scale environments

Track record of success in business development, account expansion, and pre-sales support within Travel & Hospitality or adjacent industries

Experience that works in fast-paced, entrepreneurial consulting environments with a strong commitment to client service excellence; familiarity with Agile delivery models is preferred

We offer

Medical, Dental and Vision Insurance (Subsidized)
Health Savings Account Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
Short-Term and Long-Term Disability (Company Provided)
Life and AD&D Insurance…