Customer-Driven Product Support Analyst
Job in
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-07-16
Listing for:
Kipu Health LLC
Full Time
position Listed on 2026-07-16
Job specializations:
-
IT/Tech
-
Business
Job Description & How to Apply Below
Kipu Health LLC is seeking a Product Support Analyst to provide prompt and empathetic support for customers, leveraging cross-functional knowledge of the industry, product, and operations. You will address Tier I/II issues, maintain the knowledge base, and participate in training and escalation management.
The role emphasizes HIPAA compliance, strong analytical skills, and collaboration with Education and other teams to improve product experience.
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