Solutions Engineer

Requirements

• Has 8+ years of experience in a pre-sales, solutions engineering, or technical sales role at a cloud infrastructure, PaaS, or developer tools company
• Has deep, hands-on familiarity with at least one major PaaS platform (Heroku, Render, Railway, Fly.io, or similar)—you've deployed real applications, not just read the docs
• Is proficient across the modern web application stack: web servers, background workers, databases (Postgres especially), caching layers, CI/CD pipelines, and container-based deployments
• Can write code—Python, Ruby, Node.js, Go, or similar—well enough to debug a customer's failing deploy, adapt a code sample, or build a POC integration
• Understands networking fundamentals—private networking, egress control, TLS, custom domains—which are common friction points in migration evaluations
• Is an excellent communicator: equally comfortable presenting to a VP of Engineering and pairing with a developer on a tricky migration issue
• Has a track record of managing multiple simultaneous technical evaluations without sacrificing quality or responsiveness
• Thrives in a fast-moving, early-stage environment and is excited to help shape process as a foundational member of the team
• (Desirable) Direct experience migrating production workloads from Heroku to any alternative platform
• (Desirable) Familiarity with Render's product suite—Blueprints (render.yaml), Preview Environments, private services, and managed Postgres
• (Desirable) Experience with AI/ML workloads: LLM inference endpoints, GPU compute, vector databases, or model serving—a fast-growing and strategically important segment of Render's customer base
• (Desirable) Background in technical content creation: migration guides, architecture blog posts, You Tube tutorials, or conference talks
• (Desirable) Exposure to IaC tools (Terraform, Pulumi) and how they interact with PaaS abstractions
• (Desirable) Experience in a quota-carrying or quota-influenced pre-sales role at a high-velocity startup
• If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need

• We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn
• Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively
• We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team
• We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed
• Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience
• We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time
• Render is hiring a Solutions Engineer to own the technical side of our pre-sales motion
• This is a foundational role on the go-to-market team, joining at a pivotal moment:
  Heroku has transitioned to maintenance-focused support, and a large cohort of developers and engineering teams is looking for a modern home
• You'll be the technical force behind how we win that business—and new business more broadly—serving as the credible, hands-on engineer that prospects need to see before they make an infrastructure decision
• You’ll work closely with Account Executives across the full sales cycle: leading discovery, architecting solutions, running proof-of-concepts, and guiding migrations
• You’ll be equally comfortable pairing with a senior engineer on a complex Heroku migration and presenting a platform overview to a VP of Engineering
• This role reports to the Head of Technical Sales
• Lead technical discovery with prospects—uncovering infrastructure requirements, architecture constraints, scale targets, and migration complexity to build a clear path to Render
• Deliver customized product demonstrations that map Render's capabilities directly to each prospect's use case, including persistent compute, autoscaling, Postgres, background workers, cron jobs, preview…