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Bilingual Tech Support Specialist

Job in Boise, Ada County, Idaho, 83708, USA
Listing for: Gravity Payments
Full Time position
Listed on 2026-07-25
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 85000 USD Yearly USD 80000.00 85000.00 YEAR
Job Description & How to Apply Below

Gravity Payments seeks a Bilingual Technical Support Analyst to assist merchants with installation, maintenance, and use of Gravity Payments products. You will diagnose complex issues, escalate appropriately, and collaborate with internal teams to optimize customer experience.

You’ll service clients via phone and email, fluently in English and Spanish, with emphasis on rapid, accurate resolutions and strong relationship building for sales support.

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