Director, Global Scaled CS & AI-Powered Growth
Job in
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-08-05
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-05
Job specializations:
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IT/Tech
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Management
Job Description & How to Apply Below
Kong Inc., a leading developer of API and AI connectivity technologies, seeks a visionary Director of Scaled Customer Success to redefine how we support, retain, and grow our expanding global commercial base. This is not a traditional hands-on role; we seek a digital-first architect blending human expertise with automation and AI.
You will lead a high-performing global team of CSMs focusing on a one-to-many approach to ensure every customer achieves world-class API connectivity and business
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