Airport Technology Manager

Airport Technology Manager

The City of Boise is seeking an Airport Technology Manager to lead technology initiatives in a dynamic and evolving 24-hour airport environment. This role requires a strong balance of technical expertise and people-focused leadership. The successful candidate will build trusted relationships across Airport Operations, IT, vendors, and other stakeholders; navigate competing priorities; and bring people together to develop collaborative solutions. You will need the technical foundation to understand IT systems and technology while also communicating effectively with non-technical audiences.

This is an opportunity for a leader who is comfortable building, improving, and evolving. The ideal candidate will bring a growth mindset, curiosity, and a willingness to learn the Airport's unique technology environment and business operations. You will help strengthen team culture, improve processes, and shape how technology supports the Airport as the organization continues to grow and change. We are looking for a collaborative technology leader who can build relationships, earn trust, and turn technology into solutions that support the Airport's mission.

Required Knowledge, Experience, And Training:

• Bachelor's degree in Information Technology, Computer Science, Business Administration, Aviation Management or a related field
• 7 or more years of progressive experience in IT management, including three (3) or more years in a leadership role; or equivalent combination of education and experience.

Licensing And Other Requirements:

• Valid state-issued driver's license.

Special Requirements:

• City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation
• Driving Record Check
• Education Verification
• Transportation Security Administration background check (SIDA)
• Criminal Justice Information System background check (CJIS)

Why the City of Boise?

• Zero-cost premium medical coverage for you and your family
• PERSI retirement plus employer-matched 401(k)/457b
• 10 hours vacation/month (grows with tenure), 12 paid holidays, and 8 hours sick leave/month
• 10 weeks paid parental leave
• $500 annual wellbeing incentive
• Tuition reimbursement and free local bus pass
• Basic life and long-term disability insurance at no cost

Essential Functions:

Manages the work of professional, technical and/or other staff; determines organizational structure, staffing needs, and work strategies; ensures adequate resources are available for staff to perform work duties; and ensures that assigned operations and activities comply with organization goals and objectives. Leads and manages a cross-disciplinary airport technology team, including hiring, training, performance management, and staff development; fosters a culture of accountability, collaboration, and operational excellence.

Develops and executes the Airport's technology strategy, aligning initiatives with airport objectives, City IT standards, and emerging aviation industry trends. Establishes priorities and directs daily operations of airport technology services, ensuring reliable, secure, and high-performing systems that support 24/7 airport operations. Oversees the full lifecycle of airport technology systems as the designated Application/Technology Owner, including planning, implementation, optimization, and replacement.

Leads and oversees airport technology projects and capital initiatives, ensuring effective scope, schedule, budget, and risk management from planning through delivery. Manages vendor relationships, contracts, and managed services, including Common Use technologies; ensures accountability and alignment with City procurement and IT governance practices. Monitors and enforces vendor and system performance metrics (SLAs/KPIs), coordinating issue resolution and ensuring service levels meet operational and customer expectations.

Serves as the primary liaison between Airport leadership, City IT, vendors, and external stakeholders, ensuring alignment, communication, and coordinated service delivery. Ensures compliance with TSA cybersecurity directives and regulatory…