More jobs:
Cloud POS Support & Onboarding Specialist
Job in
Boise, Ada County, Idaho, 83708, USA
Listed on 2026-09-03
Listing for:
Fullsteam Personnel, LLC
Full Time
position Listed on 2026-09-03
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Fullsteam is seeking a Customer Technical Support Specialist for Ricochet POS, a cloud-based SaaS solution. You will be the primary contact for customers, handling support, onboarding, and training to ensure successful adoption of our software and payments platform.
The role blends 75% customer support with 25% onboarding, requiring strong troubleshooting, clear communication, and ability to train non-technical users. Saturday rotation and on-call duties may apply.
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