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Major Incident Response Lead
Job in
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-09-09
Listing for:
Allstate
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
IT Consultant
Job Description & How to Apply Below
Allstate is seeking an Incident Management Consultant for the Enterprise Command Center (ECC) to handle complex major incident detection and provide coaching to team members. The role involves leading rapid response calls, diagnostics, and coordinating across multiple applications to drive incidents to closure.
The position requires 2+ years in major incident management, strong communication skills, and experience with Service Now and AI/automation.
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