Customer Implementation & AI Adoption Lead
Listed on 2026-09-29
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IT/Tech
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Customer Service/HelpDesk
Gorgias is building a unified AI agent for ecommerce. As the Customer Implementation Manager, you will oversee the entire onboarding journey for your book of business, from sales handover to configuration, training, and activation, ensuring a white-glove experience.
You will lead discovery sessions, tailor implementations for adoption of Helpdesk and AI Agent, and collaborate cross-functionally to drive customer success, retention, and measurable outcomes from day one.
As a Customer Implementation & AI Adoption Lead, you will play an important part at Gorgias in United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Customer Implementation & AI Adoption Lead role in the description above.
We appreciate your interest in this position.
Join Gorgias and contribute to our ongoing work.
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