Retail Support Specialist

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

The Retail Support  Specialist is responsible fortriaging and providing store support forreplenishmentsystem processes. This position will resolve issues, communicate, and collaborate with key departments to ensure the replenishment system isoperatingas plannedin order toallow our stores to have appropriate inventoriesto providean excellent customer experience. This position is a part of the Supply Chain department supporting Forecasting and Replenishment (FaR).

• Triage and act as a first response team for store inventory issues
• Troubleshoot cause of store inventory issues by analyzing information in multiple systems
• Communicate problems and coordinate solutions to relevant teams
• Resolve casual issues with appropriate business units (IT, Replenishment Planners, DC Operations, Demand Planners, Retail Ops, etc.)
• Analyze, recommend, and communicatepolicies and procedure and company best practices affecting inventory within the stores
• Ensure service issue resolution within company guidelines and service-level agreements
• Provideadditionalsupport as needed
• Participate and collaborate on the continued development ofteamskills,processesandprojects

• Associate/Bachelor'sdegree preferred
• Experience with Grocery Retail ,Inventory Operations orB2
  
  Bsupporthighly preferred
• Experiencewithplanningsoftware and service toolshighlypreferred (Blue Yonder, Oracle,Service Now)
• 3-5 years' experience providing coordination and/or project support to one or more senior level positions
• Ability to perform work independently under pressure and at stringent levels of efficiency
• Strong verbal and written communication skills to work effectively with co-workers, senior level contacts whilemaintainingconfidentiality of privileged information in the course of work
• Ability to multi-task and work in multiple systems at a time
• Experience writing/runningSQLqueriesand analyzing reports
• Must have strong MS Office skills including Word, Excel, PowerPoint, and Outlook
• Must haveexperiencewith
  
  Excel features such as Pivot Tables andadvancefunctions
• Ability to lift 30 pounds or more
• Work typically performed in a temperature-controlled environment
• Spendslong periodsof time at desk or computer terminal
• Uses calculators, keyboards, telephone, and other office equipment in the course ofa normal workday

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

ACI Values

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A copy of the full job description can be made available to you.