Repair Technician

The Repair Technician assembles, tests, troubleshoots, and repairs FAA-approved temperature-controlled cargo containers while ensuring they are clean, safe, and fully operational. This role combines hands-on mechanical and basic electrical work with warehouse management, material handling, and customer support, including occasional training and demonstrations of active systems.

• Assemble, test, troubleshoot, and repair FAA-approved temperature-controlled containers to ensure proper operation and performance.
• Patch holes, perform structural repairs, and carry out de-riveting and riveting on cargo containers using appropriate tools and techniques.
• Deliver containers in a clean condition, free from defects that could affect operation, safety, or performance.
• Manage warehouse activities and material movement to support efficient repair and service operations.
• Respond to technical assistance requests from customers in the assigned area and provide timely, effective support.
• Provide training and demonstrations of FAA-approved active systems to customers in the area.
• Document all work performed accurately in the CATS and CSafe work order (WO) systems.
• Monitor stock levels of spare parts and report or act on replenishment needs as required.
• Pick up and drop off RKN containers to and from customers as needed.
• Maintain the repair facility in a clean, safe, and operational condition at all times.
• Follow all applicable safety procedures, guidelines, and quality standards while performing repair and maintenance tasks.
• Work flexible hours as needed, including early starts, late finishes, and potential weekend work to meet operational demands.

• Mechanical aptitude with the ability to perform hands-on repair and assembly work beyond basic assembly line tasks.
• At least 12 years of experience in mechanical assembly, repair, or a closely related field.
• Proficiency using hand and power tools for structural and mechanical repairs.
• Basic electrical knowledge sufficient to support troubleshooting and repair of active systems.
• Experience with structural repair, such as sheet metal work or similar applications.
• Familiarity with HVAC concepts or systems, or relevant construction experience.
• Ability to perform aviation-related structural or mechanical work, or interest and exposure to aviation environments.
• Capability to accurately document work performed in computer-based systems.
• Strong attention to detail to ensure containers are free from defects affecting operation or performance.
• Ability to work safely in a warehouse and repair facility environment, including lifting, moving, and handling materials and equipment.

• Experience in aviation maintenance or repair, particularly with cargo containers or similar equipment.
• Part 145 repair station experience is a plus.
• Prior military experience related to mechanical, electrical, aviation, or maintenance fields is beneficial.
• Experience in HVAC or construction environments that involved structural or mechanical repair work.
• Comfort working with sheet metal, structural components, and fasteners such as rivets.
• Ability to provide customer-facing technical support, training, or demonstrations.
• Familiarity with warehouse operations, inventory monitoring, and material movement.
• Willingness to work overtime, including early starts, late finishes, and occasional weekends, based on operational needs.

Employees benefit from a comprehensive total rewards package that supports health, financial security, and work-life balance. Available benefits include medical, dental, and vision coverage; a 401(k) plan;
Health Savings Accounts; and Medical and Dependent Care Flexible Spending Accounts. The organization provides company-paid and voluntary life insurance and AD&D coverage, as well as company-paid short- and long-term disability. Time away from work is supported through generous paid time off, 10 paid holidays plus 2 floating holidays. Additional resources include an Employee Assistance Program, remote work opportunities where appropriate, educational reimbursement, and gym membership reimbursement, reflecting a commitment to professional growth and overall well-being.

This position is based in a repair facility located at ORD that supports cold chain shipping solutions for airlines, freight forwarders, and life sciences companies. The work takes place in a very clean warehouse environment that is not…