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IT Consultant

Global CTSS Operations Leader

Job in Boise, Ada County, Idaho, 83708, USA
Listing for: Cengage Group
Full Time position
Listed on 2026-02-16
Job specializations:
  • Management
  • IT/Tech
    IT Consultant
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A global education technology company seeks a Sr Director of CTSS Operations to enhance customer support strategies. This role emphasizes collaboration across departments to deliver excellent customer experiences. The ideal candidate has extensive experience in customer support operations, leadership skills, and a strong operational focus. This position also offers opportunities to lead global teams and implement automation and technology to enhance service efficiency.
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