Director, Membership-West Boise YMCA

• Location 5959 N. Discovery Place,Boise, , 83713,United States
• Base Pay $42,016.00 - $52,520.00 / Year
• Job Category Membership
• Employee Type Full Time 1 - Exempt

• Name Scott Swanson
• Phone  ext. 429

Our West Boise YMCA is seeking a talented
Membership Director to join the team. This position is responsible for administering the total operation of the department within Branch and Association parameters, overseeing the safe management of programs, facilities, volunteer and staff development, and financial development within the department.

Serving over 20,000 active youth, adult, and family members, the West Branch of the Treasure Valley Family YMCA helps members lead a healthier, happier life. Facility amenities and features include six fitness studios, three racquetball courts, full-court basketball gym, youth activity center, climbing wall, 50-meter swimming pool, and training pool.

This is a full-time position at 40 hours weekly. Schedule requirements are Monday through Friday, 9:00am-5:00pm with some weekends and evenings based on leadership responsibilities.

Treasure Valley Family YMCA provides a progressive work environment with great benefits for qualifying full-time employees.

• 12% employer-funded retirement plan after two years of service with immediate vesting and ability to make additional contributions to retirement benefits through 403(b) savings plan.
• High quality and affordable benefits including health (75% employer paid for family) and dental insurance (50% employer-paid for family).
• Free use of YMCA facilities for immediate family.
• Generous paid-time off package, earning at the rate of 24 paid days off per year to start.

• Supervise staff, including hiring, onboarding, role-modeling, and coaching, scheduling and on-going development.
• Recruits and manages volunteers as needed per current Volunteer Policies and Guidelines
• Work closely with Membership staff to ensure department operations are consistent with approved Leading Practices.
• Direct overall efforts to contact all new members and to get new members involved in programs, groups, clubs, events, etc.
• Expand existing membership activities and establish new activities in accordance with strategic and operating plans.
• Respond to member and community inquiries and complaints in a timely manner.
• Develop and monitor membership budget to meet fiscal objectives.
• Manage all aspects of membership efforts to ensure budget, quality and safety expectations are met.

• Bachelor's degree or equivalent experience.
• Minimum three years of experience in related field.
• Background must include strong skills in human relations, budgeting and fiscal management, financial development, customer services management, and staff and volunteer management.
• Excellent human relations skills and an ability to maintain position communication with staff and members.
• Ability to address and make solid decision in emergency situations.
• Excellent verbal and written communication skills including telephone etiquette and computer use.

• YUSA Team Leader Certification required within 3 years.

At the Y, we welcome everyone whose behavior adheres to our core values of caring, honesty, respect, and responsibility. We advance our cause by building a stronger and more equitable community where everyone has the opportunity to learn, grow, thrive, and reach their full potential with dignity. The Y is a force for building bridges among all people–regardless of ability, age, birthplace, cultural background, ethnicity, faith, gender, gender identity, ideology, income, race, or sexual orientation.

The Y is for all.