Transition, Readiness and Change Management Director

Maximus is hiring aTransition, Readiness and Change Management Director.

U.S. citizenship is required. Candidates must possess an active U.S. Government Secret security clearance or be eligible to obtain and maintain a Secret security clearance as required for contract performance. This position is pending upon contract award.

Flexibility That Fits Your Life âEUR" Work/life balance support with flexibility designed to meet your personal and professional needs.

Robust Health & Insurance Benefits âEUR" Choose from a variety of Medical, Dental, Vision, and Prescription plans, plus a partially funded HSA. YouâEUR(TM) ll also have access to Life Insurance and discounts on Auto, Home, Renters, and Pet Insurance.

Build Your Financial Future âEUR" Take advantage of our 401(k) Retirement Savings Plan with Company Match to help you plan for what's ahead.

Generous Time Away From Work âEUR" Recharge with PTO, paid holidays, extended sick leave, and Short and Long Term Disability coverage.

Wellness Beyond the Workplace âEUR" Access resources that support your physical, emotional, and financial well-being through our Employee Assistance Program (EAP).

Recognition That Matters âEUR" Celebrate achievements and recognize colleagues through our employee recognition platform.

Invest in Your Growth âEUR" Continue your education and professional development with Tuition Reimbursement opportunities.

Employee Discounts & Perks âEUR" Enjoy exclusive savings, special offers, and additional employee-only benefits.

Wellness Programs & Resources âEUR" Explore a variety of programs and tools designed to support your overall health and wellness.

Career Development Opportunities âEUR" Enhance your skills through training programs, workshops, conferences, and ongoing learning opportunities.

Licensure & Certification Support âEUR" Maximus covers the costs associated with renewing required licenses and certifications.

- Manage overall operations and performance of assigned contracts including P&L, quality and compliance with all terms and conditions along with preparing and analyzing regular performance reports.

- Manage all aspects of the customer relationship for assigned contracts ensuring effective and efficient communication along with addressing and resolving customer complaints.

- Provide leadership and direct supervision to assigned employees, including setting goals, monitoring work performance, coaching and evaluating results to ensure that objectives are met.

- Manage continual process improvement by monitoring, refining, and optimizing workflow and processes with the goal of continuously improving overall effectiveness (efficiency, productivity, and quality).

- Create an entrepreneurial work environment by involvement in developing and hiring superior talent and instilling a culture of accountability, measurability, and discipline without undue bureaucracy.

- Interpret policies, procedures, and goals of the company for subordinates.

- Participate in the development and monitoring of the operational budget related to assigned contracts.

- Work collaboratively and effectively with IT to ensure that product and service applications and technologies are optimized for contract compliance, productivity, and quality performance.

- Maintain primary responsibility for ensuring customer satisfaction, resolving compliance issues, and accountability for profit & loss with assigned contracts and lines of business.

- Act as the primary point of contact for state officials and other outside contacts for the assigned contract.

- Direct and control the activities of a broad functional area through several department managers within the company.

- Has overall control of planning, staffing,…