Account Supervisor

About Us

At BGBx ,we’redriven by a simple idea: breakthrough thinking createsbreakthroughimpact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare’s most important challenges.

Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day.

If you’re energized by collaboration, inspired by innovation, and motivated by work that matters, you’ll find a place to grow, contribute, and make a meaningful impact at BGBx.

The Account Supervisor is responsible for overseeing the day-to-day execution of an assigned portfolio of projects, ensuring all agency deliverables align with clientobjectivesand are completed within established quality, budget, and timeline expectations. This role plays a keypartinmaintainingstrong client satisfaction byidentifyingopportunities to improve operational efficiency,optimize workflows, and strengthen cross-functional collaboration.

Serving as a primaryagencycontact for ongoing project execution, the Account Supervisor is responsible for building andmaintainingtrusted client relationships while ensuring seamless communication across internal teams. In addition, this role provides oversight and mentorship to Account Executives, supporting their development while ensuring work is delivered accurately, efficiently, andatthe highest standard.

The Account Supervisor must be able to successfully execute all responsibilities anddemonstratethe competencies associated with the role under the guidance of their manager ordesignatedsenior team member. In addition, this individual should have a proven track recordof independently managing projects and client relationships, while alsodemonstratingthe ability to onboard, train, mentor, and coach junior team members.

• Lead day-to-day execution across assigned accounts and projects, ensuring deliverables are completed on time, within budget, and aligned with clientobjectivesand quality standards
• Serve as a primary client contact for ongoing executional work,maintaining proactive communication, responsiveness, and strong client relationships
• Partner cross-functionally with Strategy, Creative, Medical, Operations, and Project Management teams to support seamless workflow management and integrated execution
• Identify opportunities to improve operational efficiency,optimize workflows, and strengthen team collaboration to drive high-quality work and client satisfaction
• Anticipate project challenges and proactively develop solutions to keep projects and teams on track
• Support preparation for client meetings, presentations, and status updates, ensuring clear communication and alignment across stakeholders
• Oversee and mentor Account Executives by providing guidance on timelines, client communication, accuracy, quality of work, and overall professional development
• Participate in client-related travel as required, including local (tri-state) and domestic travel, with potential for international travel

• 4-6 years of relevant experience inaccountservices within an advertising agency or related industry required
• Bachelor’s degree required;advanced degree in business, science, or a related field preferred
• Experience supporting multiple brands, therapeutic areas, and client organizations
• Strong organizational, communication, and…