Support Operations Lead — Incident Management
Listed on 2026-10-02
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Management
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IT/Tech
Trans Union is seeking an experienced Incident Operations leader to guide a team of 12-16 Incident Coordinators, coaching and developing talent while ensuring smooth service delivery.
You will drive performance across productivity, quality and customer experience metrics, and manage escalated customer matters with a calm, data-driven approach. Collaborate with cross-functional teams to resolve issues quickly and improve processes.
We invite applications for the Support Operations Lead — Incident Management position located in United States.
Learn more about the Support Operations Lead — Incident Management role in the description above.
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This posting is for the Support Operations Lead — Incident Management role at Trans Union, based in United States.
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