Head of Customer Success & Retention
Listed on 2026-10-02
-
Management
Client Relationship Management -
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Wishpond Technologies is seeking a Senior Customer Success Leader to directly manage a small team of CSMs, establishing cadences and CRM hygiene. You will own adoption, customer health, churn prevention, and Net Retention, and collaborate with Sales and Product to align feedback and forecast expansion across a global, multi‑cultural workforce.
The role requires a track record of building structure, improving processes, and elevating team performance in a SaaS setting, with Pacific Time business
Our organisation is growing, and we are hiring a Head of Customer Success & Retention in United States.
This Full Time role is for the Head of Customer Success & Retention role at Wishpond Technologies.
We are seeking a motivated Head of Customer Success & Retention to join Wishpond Technologies in United States.
Consider building your career as a Head of Customer Success & Retention at Wishpond Technologies.
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