Master

Requirements

• Qualification as Captain on one or several of the following rivers:
• Danube
• Dutch and Belgian rivers
• Rhine, Main and Moselle
• Seine, Rhône and Saône
• A or B river patent
• Radar and radio certificate for the respective areas of operation
• Ability to communicate in German for navigation purposes
• Ability to communicate in English with guests and company personnel
• Leadership skills
• Team player
• Good social skills and ability to interact with guests
• Organized and dependable personality with a strong sense of responsibility

• Represent the company values and visions
• Ensure a professional and courteous service while managing the daily operations
• Implement and maintain company standards and operating procedures
• Adhere and enforce the company "Safety Management plan"
• Observe all legal requirements and protocols
• Conduct quality controls and spot checks
• Distribute information within the team as well as to all other departments, including shore-side and head office
• Navigate the ship safely from port to port along Europe's rivers
• Direct, manage and supervise all nautical-technical-safety matters
• Assume responsibility for the safety of ship, the guests, the entire crew and environmental stewardship
• Supervise and train the nautical team in carrying out deck work
• Interact with guests courteously on a regular basis
• Liaise with the hotel manager and cruise director to ensure guest satisfaction
• Evaluate nautical crew and provide feedback, including performance enhancing action plans when necessary
• Support and encourage talented crew members by identifying and suggesting career steps, following the company HR operating standards
• Liaise professionally with local authorities during inspections and audits
• Monitor the nautical crew vacation plan
• Monitor the nautical crew duty-schedules and ensure compliance with relevant labour legislation
• Be familiar with all docking locations
• Ensure proper storage use and that emergency escape routes are always free

• Prepare and supervise winter repairs
• In charge of winter harbor
• Manage other duties such as luggage service, loading, and garbage off-loading
• Manage and execute all safety drills
• Report any accidents or incidents to the company accordingly
• Identify "near miss" situations accordingly and follow up with reports
• Participate in scheduled trainings, briefings, and meetings