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Service Manager

Job in Boise, Ada County, Idaho, 83708, USA
Listing for: Spectrum Search Group
Full Time position
Listed on 2026-10-05
Job specializations:
  • Management
    Operations Management, Project & Program Management, Maintenance Manager, General Management
Salary/Wage Range or Industry Benchmark: 70000 - 100000 USD Yearly USD 70000.00 100000.00 YEAR
Job Description & How to Apply Below

Service Manager | Field Operations Leader

Are you a hands-on leader who thrives in fast-paced, service-driven environments? We're partnering with a growing organization seeking an experienced Service Manager to oversee field operations, develop high-performing teams, and drive operational excellence across multiple service lines.

This role is ideal for leaders with experience managing technicians, route-based operations, field service teams, lawn care, pest control, landscaping, HVAC, plumbing, electrical, facilities services, or similar service-focused organizations.

What You'll Do Lead & Develop Teams
  • Recruit, hire, coach, and develop field technicians and supervisors
  • Build a culture focused on accountability, safety, and customer satisfaction
  • Conduct performance reviews and support employee growth and advancement
  • Ensure teams maintain all required certifications, licenses, and training
  • Manage staffing levels to meet seasonal and operational demands
Drive Operational Excellence
  • Oversee daily operations, scheduling, routing, and workforce planning
  • Monitor productivity, service quality, and technician performance
  • Conduct field audits and site inspections to ensure quality standards are met
  • Resolve customer concerns and ensure exceptional service delivery
  • Manage equipment, fleet, inventory, and department resources
What We're Looking For
  • 3+ years of leadership experience managing technicians, service crews, or field employees
  • Strong background in daily operations, production management, and workforce planning
  • Experience with routing, scheduling, labor management, and KPI-driven performance
  • Proven ability to hire, train, coach, and develop successful teams
  • Strong customer service mindset with the ability to resolve issues quickly
  • Experience managing budgets, productivity, and operational performance
  • Excellent communication and leadership skills
  • Valid driver's license and safe driving record
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