Program Services and Education Coordinator

Program Services and Education Coordinator

Regular Part Time Admin Support Wrkrs Jannus Main, Boise, , US

4 days ago Requisition

Salary Range: $22.33 To $24.40 Hourly

Aging Strong is a program of Jannus, Inc. dedicated to Changing the Lives of Older Adults Through Service and Connection. Our mission is to combat isolation, give hope, and provide older adults with purpose, while empowering all to lead healthier, more fulfilling lives.

Through our volunteer-powered programs, Aging Strong serves older adults, family caregivers, veterans, children, and communities. We create meaningful opportunities for older adults to serve others through volunteerism, including mentoring children, supporting fellow older adults and family caregivers, and using their experience, skills, and compassion to make a difference in their communities.

The Program Services & Education Coordinator is a fully competent and productive professional who supports Aging Strong program services, volunteer coordination, caregiver and healthcare education, outreach, and assigned projects. The coordinator applies acquired human-services knowledge, established standards of practice, and program requirements to complete assignments and projects.

Working independently in close coordination with Aging Strong Team Leads. The Coordinator exercises professional judgment within defined guidelines. Because Aging Strong programs and funding sources frequently overlap, this position works together with Team Leads to coordinate services, volunteer activities, documentation, education, outreach, data collection, and grant-supported activities.

The coordinator provides guidance and assistance to volunteers, interns, entry-level professionals, and support employees in carrying out established program processes.

Our Values are Respect, Compassion, Creativity, and Entrepreneurship

• Independently coordinate assigned day-to-day program services, activities, meetings, and projects.
• Apply acquired program and human-services knowledge to complete assignments, identify service needs, organize work, and determine appropriate next steps within defined guidelines.
• Work together with Aging Strong Team Leads to coordinate participant services, volunteer activities, education, outreach, documentation, and shared grant-supported work across program areas.
• Maintain confidential, accurate, complete, and timely volunteer and participant records, including demographic information, eligibility documentation, background-check information, surveys, time records, attendance, and ongoing service documentation as assigned.
• Track education, outreach, referrals, resources, service outputs, volunteer activities, and other program data needed for internal monitoring, grant reporting, and program evaluation.
• Review assigned records and data for completeness and accuracy; resolve routine discrepancies independently and elevate unusual concerns to the appropriate Team Lead or Program Director.
• Assist Team Leads with screening and assessing volunteers and participants using established eligibility criteria, procedures, and documentation requirements.
• Support assigned projects and process improvements by organizing information, coordinating logistics, monitoring progress, and completing follow-up within established timelines.

• Execute established outreach and education plans designed to reach potential volunteers, family caregivers, healthcare professionals, older adults, and community partners.
• Represent Aging Strong at community events, presentations, resource fairs, meetings, and other public gatherings, independently communicating approved program information and resources.
• Build and maintain productive working relationships with healthcare professionals, community organizations, volunteers, and referral partners within established program goals and practices.
• Provide caregiver, healthcare professional, and community education using approved core curriculum, presentations, resources, and program materials; adapt delivery to audience needs while remaining within established content and program guidelines.
• Identify community questions, service gaps, partnership opportunities, and recurring concerns and communicate relevant information to Team Leads and the Program Director.
• Support program awareness and recognition activities, including social…