Technical Service Rep Outpatient Lab

Employment Type:

Full time

Shift: Day Shift

Description:

At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care.

We are seeking a Client Technical Service Rep to support our Treasure Valley Lab Centers. This is a full-time day shift Mon‑Friday schedule. In this role you can make a difference by applying your current phlebotomy/Lab Tech experience and skills.

Provide detailed technical support for hospital outreach-based clients and act as a resource to other laboratory support staff. Assist with highly technical questions, provide support material for esoteric testing, and confer with laboratory staff to find specific answers. Serve as liaison between the Laboratory and outreach customers, maintaining service excellence, problem solving, and fostering positive customer relationships. Depending on the site, ensure area personnel are properly trained and assess competency levels.

• Education: High School Diploma required. Associate degree in medical technology preferred.
• Experience: At least three years of related experience.
• Understanding of laboratory operations, terminology, methodology and logistics in both anatomic and clinical laboratories preferred.
• Knowledge of medical insurance billing procedures and requirements is a plus.

• We offer market‑competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one.
• Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop.
• We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow.

Visit (Use the "Apply for this Job" box below). to learn more!

Saint Alphonsus Health System is a faith‑based ministry and not‑for‑profit health system serving Idaho, Oregon, and northern Nevada communities. The health system boasts 4 hospitals, 609 licensed beds, and 73 clinic locations. Through innovative technologies, compassionate staff, and healing environments, Saint Alphonsus' goal is to improve the health and well‑being of people by emphasizing care that is patient‑centered, physician‑led, innovative, and community‑based.

Our Commitment:
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person‑centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.