Quality Assurance Lead, Member Experience & CX
Listed on 2026-10-04
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Quality Assurance - QA/QC
IT QA Tester / Automation, QA Specialist - Analyst/Manager, Quality Control - QC Analysts/Managers
Clover Health is hiring a Quality Assurance Lead to own and mature the QA program for the Houston Experience Center, ensuring every member interaction meets our standards for accuracy, empathy, compliance, and service.
You will lead a team of QA analysts, partnering with Operations, Training, HR, Compliance, and leadership to turn quality insights into coaching that improves member experiences, agent performance, and operational outcomes.
We are looking to fill the Quality Assurance Lead, Member Experience & CX position at United States Digital Space LLC in United States.
We invite applications for the Quality Assurance Lead, Member Experience & CX position located in United States.
The following opportunity is for a Quality Assurance Lead, Member Experience & CX with United States Digital Space LLC.
Our organisation is growing, and we are hiring a Quality Assurance Lead, Member Experience & CX in United States.
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