Time Leasing Consultant

Leasing Consultants are the front line of the resident experience and play a direct role in the success of the community. This position is responsible for connecting with prospective residents, delivering strong leasing results in a competitive student housing market, supporting current residents, and managing renewals. The role requires strong customer engagement, attention to detail, and the ability to perform in fast‑paced peak seasons including summer leasing and Turn.

• Deliver a welcoming and professional experience for residents, prospects, and visitors
• Lease apartments in alignment with occupancy goals and community strategy
• Present the community confidently, handle objections, and close leases
• Follow Fair Housing guidelines in all interactions
• Conduct tours, manage prospect follow‑up, and maintain accurate lead records
• Review applications, verify documentation, and coordinate lease processing
• Prepare lease files and ensure accuracy of documentation and signatures
• Support move‑in readiness including unit inspections and coordination
• Manage resident communication, renewal outreach, and documentation
• Assist with marketing outreach and brand visibility initiatives
• Maintain the leasing office, model paths, and amenity presentation
• Respond to calls, emails, and service requests in a timely manner
• Track competitor trends, pricing, and positioning

Availability during peak leasing season and Turn is essential to community success. Responsibilities may include supporting move‑in coordination, resident communication, roommate matching processes, documentation completion, and operational readiness efforts. Flexibility with schedule, including extended hours or weekends, may be required during these high‑impact periods.

• Professional, energetic, and service‑driven approach
• Experience in sales, leasing, hospitality, retail, or customer‑facing roles preferred
• Strong communication, organization, and relationship‑building skills
• Comfort presenting to individuals and small groups
• Ability to interpret leases and follow procedural documentation
• Detail oriented with solid time management
• Comfort working in a team‑focused environment
• Ability to manage competing priorities under pressure
• Basic proficiency with business software; property management systems a plus
• Ability to maintain confidentiality and follow direction
• Willingness to work evenings, weekends, and peak seasonal schedules

High school diploma or equivalent required
Relevant experience or coursework in customer service, sales, or marketing preferred
Bachelor’s degree helpful but not required

This role operates in both office and outdoor settings and requires frequent walking, standing, and interacting with residents and prospects throughout the community.