Winter Food & Beverage Supervisor

Description

Join the Team:
Winter Food & Beverage Supervisor

Bogus Basin Mountain Recreation Area, Boise National Forest,  | Seasonal, Winter Operating Season

Are you a natural leader with a passion for hospitality and creating memorable guest experiences? At Bogus Basin, the largest nonprofit Mountain Recreation Area in the nation, we offer a unique space where community meets the mountain. We're seeking a Winter Food & Beverage Supervisor to help oversee daily food service operations and ensure a high-quality, guest-focused experience during the busy winter season.

Why Bogus Basin?

Where Mountain Life Meets City Living:
Work at a four-season mountain recreation area while living in Boise-one of the fastest-growing, most livable cities in the U.S. With a thriving downtown, welcoming neighborhoods, and an energetic arts and dining scene, Boise pairs urban life with quick access to the outdoors, just 16 miles from the slopes.

Mission-Driven, Community-Focused:
As a 501(c)(3) nonprofit, Bogus Basin is dedicated to providing accessible, affordable outdoor recreation, education, and community programming year-round. Every dollar earned is reinvested into the mountain and its people, not shareholders. Our values of kindness, respect, professionalism, and fun create a workplace where everyone is welcome.

Unbeatable Access to the Outdoors:
Located in the Boise National Forest, Bogus Basin offers year-round activities: skiing, snowboarding, cross-country skiing, snowshoeing, and tubing in the winter; mountain biking, hiking, and chairlift rides in the summer. Employees enjoy the perks of mountain life while being part of a community-oriented team.

How You'll Make a Difference

As a Winter Food & Beverage Supervisor, you'll play a key role in leading staff, supporting daily operations, and ensuring that all guests enjoy a smooth, safe, and positive dining experience. You'll coach and motivate your team, address guest concerns, and uphold Bogus Basin's standards of hospitality, teamwork, and professionalism.

A Day in the Life

You'll spend your day balancing guest service with staff leadership. From overseeing the lodge and stepping in for management when needed, to coaching employees and ensuring cleanliness standards are met, no two days are alike. You'll address guest concerns in real-time, assist with staff training, and pitch in wherever needed to support your team.

Key Responsibilities

Leadership & Training

* Create and maintain a team-oriented environment, fostering pride and integrity among employees.

* Motivate staff in a positive manner to achieve goals and uphold Bogus Basin's values.

* Assist in training staff, fostering a positive, team-oriented environment.

* Oversee lodge operations during management's absence.

* Assist staff in all lodge operations, as needed, in relation to staffing and business levels.

Guest Experience

* Maintain a professional and welcoming attitude toward guests and staff.

* Handle guest complaints effectively and with care.

* Assist guests with questions or problems, seeking management support when needed.

Operational Support

* Ensure cleanliness of all food service facilities in your area.

* Assist with all tasks assigned to subordinates.

* Promote safety by following and enforcing safe practices and reporting unsafe conditions.

* Support weekly inventories and purchase orders as needed.

* Perform other related tasks as assigned.

Requirements

What You Bring

* Passion for Bogus Basin's mission.

* Experience in food and beverage operations or a related field.

* Supervisory experience preferred.

* Knowledge of local, state, and federal alcohol laws.

* Understanding of health, safety, and child labor standards.

* Strong decision-making ability in stressful or fast-paced environments.

* Excellent customer service skills with a positive, professional attitude.

* Physical ability to stand, walk, reach, and balance for long periods.

* Manual dexterity to handle cash transactions, operate POS systems, and prepare food/beverages.

* Ability to multitask accurately and efficiently.

* Ability to pass a background check.

* At least 19 years of age.

* Must have (or obtain within 2 weeks of hire) an alcohol server…