Project Specialist

Position Description

Customer Project Specialist I

Version Dated:
March 2026

Grade: C1

Job #:

FLSA Status:
Non-Exempt

Location:

Branch

• Serve as key member of branch project management team and proficient user of SAP to ensure customer satisfaction, taking a proactive approach to servicing Company customers on project orders.

• Perform order entry of job lot orders, including order acknowledgements to customers.
• Coordinate fixture package and gear releases, including expediting of drawings and approvals, updating shipping schedules to customers, expediting deliveries with suppliers, and coordinating warehouse deliveries to ensure on time performance.
• Execute accurate job lot billing to customers utilizing software and process supplier invoices on projects for payment.
• Proactively produce various reports to customers and suppliers from project software throughout project period.

Minimum Job Requirements

• No experience required:
  Entry level position
• High school diploma or GED required

Preferred Job Requirements

• 2-3 years of experience preferred:
  Some customer service experience in a related electrical industry preferred
• Four-year degree preferred

• Knowledge of the Company's products and services
• Knowledge of Microsoft Word and Excel
• Knowledge of SAP

• Oral and written communication skills
• Customer service skills

• Ability to work with all levels of employees and management both internally and externally
• Ability to be detail oriented

Traditional office environment.

Monday - Friday, 7:00am - 4:00pm

The expected pay range for this position is $20.00-$24.00 per hour depending on experience.

This job description is intended to describe the general nature and level of work performed by individuals occupying this position of employment. It is not intended to be construed as an exhaustive list of all duties, responsibilities, and skill required of all individuals assigned to this job title. Management reserves the right to modify all or part of this job description at its discretion in order to meet location requirements, staffing levels, and/or any other needs of the business.

All of the essential functions of the job, as defined by the Americans with Disabilities Act and/or equivalent state law, may not have been described. All requests for reasonable accommodation(s) will be reviewed and evaluated on a case‑by‑case basis.

• Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
• Life Insurance coverage for you and options for your family.
• Save on expenses with Flexible Spending Accounts
  .
• Enjoy our Disability Benefits at no cost to you.
• Share in our success with Profit Sharing Plans
  .
• 401(k) Savings Plan with company match to help secure your future.
• Paid Vacation &
  Sick Days to spend time away from work or in case of an illness.
• Rest and recharge during our Paid Holidays throughout the year.
• Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.
• Volunteer with Community Time Off to give back to the community.
• Predictable Work Schedules to plan your life: no weekends or nights for most roles.
• Celebrate your and others' achievements with our Employee Recognition Program
  .
• Reach your career goals with our Educational Reimbursement and Career Development Programs
  .
• And More Perks that support your well‑being and career growth.

Equal Opportunity Employer/Vet/Disabled