Customer Service, Food Service (OPEN Interviews

Customer Service Specialist

Our Customer Service Specialist position is the first point of contact for the guests at Stinker stores. As the face of our stores, they answer questions, offer scent-sational recommendations, complete transactions, stock, and keep the store looking fresh. With their help, guests always feel welcome and leave with pep in their step.

What You'll Do

• Provide scent-sational customer service by creating a welcoming environment, assisting customers with their needs, and answering questions.
• Cash out orders with precision, processing payments accurately when handling cash and credit transactions.
• Keep the store smelling like roses by tidying up restrooms, cooler interiors and exteriors, parking lots, fuel islands, equipment, food service areas, shelves, and storage.
• Ensure that the parking lot and interior floors remain free of debris and spills.
• Stay ahead of the stink by adhering to the Safety Manual and promptly reporting any incidents, using appropriate safety signage when needed.
• Keep merchandise front and center by stocking, facing, and maintaining accurate pricing.

What You'll Need

• Solution focused thinking
  - You get 5 minutes to complain, and then we solve problems and kick tail!
• Ability to learn new concepts and stay organized, maintaining a high level of attention to detail while multitasking (there are a lot of moving pieces and skunks headed in every direction!).
• Effective time management, because in the retail environment, one minute it's slow, the next there's a bus full of customers lined up.

Requirements

• Must be at least 19 years of age or older
• You don't need to be an Olympic athlete, but you do need to be able to balance on a step stool or step ladder, lift up to 50 lbs., and work from floor to eye level.
• Able to work in a cooler at an average temperature of 32 degrees Fahrenheit (hey, at least it's not Antarctica).