Spare Parts Representative

Parts Sales Representative

Boise,

Full-time

AERO Specialties is a world leader in manufacturing and distributing high-quality ground support equipment (GSE). We opened our doors in 1987 as a small, local manufacturer and have grown tremendously with offices in the Boise, , USA area and multiple international sales as service locations. We remain dedicated to the company's mission of providing the best GSE and customer service possible.

We are seeking new team members who share our core values and vision: building a team of people dedicated to our purpose who strive for excellence in performance!

The AERO Sales Representative is responsible for assessing the requirements of customers, suggest suitable products and, when applicable, alternative options to ensure that both the customer and the company are satisfied with the outcome.

• The ability to work hard, to complete multiple challenging tasks/projects within agreed time frames and with the appropriate level of critical thinking and quality. To manage daily, monthly and annual goals with clear, proactive communication and follow-up across all teams, both internal and external.
• To drive to improve the business and its processes by seeking efficiency in all activities.
• A commitment to be your best self - everyday; to taking responsibility for your actions; to taking a positive approach towards your coworkers, our challenges and our failures; to pushing yourself and your coworkers for results.

We strive for success but sometimes we miss. When we do, we expect everyone to pull together, to get back up and to push forward again - together.

• Maintain an in-depth knowledge on the aviation industry including products, technologies, customers, and competitors.
• Ability to manage stressful situations, understand and resolve customer emergencies, and balance the customer needs with AERO factory/engineering and Distributed suppliers’ needs.
• Fulfill yearly targets as defined by AERO’s management, in terms of market share, pricing, margin, lead time, and payment conditions.
• Quote prices, contract terms, estimated delivery date and credit terms to customers while adhering to AERO’s pricing policies, general terms & conditions of sales, and strictly follow AERO’s sales and compliance procedures.
• Follow-up with quotes to obtain the order and submit necessary purchase orders to outside vendors or internal departments; invoice customers when goods are shipped and follow-up with customers to determine satisfaction with product
• Maintain relationships with current customers and systematically explore new customers and new markets;
  Respond to electronic, written, and telephone inquiries from customers
• Assist in the development and maintenance of promotion tools and documents specific to assigned sales area.
• Coordinate customer and project specifications with internal operational personnel to ensure that the objective of the project is accomplished in accordance with the customer’s schedule and needs
• Develop and recommend parts sales practices to the sales department that leverage company capabilities.
• Maintain accurate reports and database records of customer contacts, activities, and transactions
• Maintain the highest ethical standards, open and honest communication, work with integrity and treat everyone with respect.
• Participate in advertising program development;
  Attend trade shows to demonstrate products and interact with customers;
  Assist in coordinating marketing plan;
  Assist in coordinating sales literature, manuals and advertising
• Other duties as assigned

• 2+ years of inside or outside sales experience
• Working knowledge of the products sold by AERO Specialties
• Strong computer skills including Microsoft Office Suite
• Detail-oriented and customer focused

• Competitive pay DOE!
• We pay 100% of your (the employee’s) health insurance premium at time of eligibility (after 60 days at 1st of the month)!
• Health Reimbursement Account (HRA)!
• Flexible Spending Account (FSA)!
• Employer match for 401k with eligibility to participate after only 90 days!
• Options for short-term and long-term disability insurance!
• Flexible work schedules!
• Paid vacations and personal time; the longer you’re with us, the more you’ll accrue!
• Paid holidays!
• Potential for profit sharing!