Director of Consulting Services Sales | Manufacturing

What You Will Be Doing

• Lead and grow a high-value portfolio of technology consulting client accounts, serving as the executive sponsor and trusted advisor.
• Define and execute account growth strategies that expand pipeline, increase revenue, and deepen client relationships across service lines.
• Drive new business development through proactive client engagement, targeted outreach, and participation in industry events and pursuits.
• Oversee the development and delivery of complex proposals, RFP responses, and executive-level presentations.
• Cultivate and maintain senior executive relationships (C‑suite, VP‑level) across client organizations to identify strategic opportunities.
• Lead and mentor a team of Senior Managers and Client Services professionals, setting performance expectations and supporting career development.
• Collaborate with practice leaders, solution architects, and delivery executives to align client needs with the organization's capabilities.
• Establish and monitor account‑level KPIs, pipeline targets, and revenue forecasts; report progress to executive leadership.
• Serve as an escalation point for client issues, ensuring swift resolution and maintaining high levels of client satisfaction.
• Contribute to the development of firm‑wide go‑to‑market strategies, service offerings, and client engagement frameworks.
• Represent the organization externally through thought leadership, speaking engagements, and client events.

• Demonstrated success in building and growing a portfolio of enterprise clients and consistently meeting or exceeding revenue and pipeline growth targets.
• Deep expertise in technology consulting services such as digital transformation, cloud strategy, cybersecurity, data & analytics, or ERP/enterprise systems.
• Exceptional executive presence and relationship‑building skills; ability to influence and partner at the C‑suite level.
• Experience managing, coaching, and developing high‑performing client services or account management teams.
• Strong command of the full consulting sales lifecycle from opportunity identification through contract execution.
• Strategic thinker with the ability to synthesize market trends, client needs, and organizational capabilities into actionable growth plans.
• Data‑driven leader with strong command of revenue forecasting, pipeline analytics, and performance management across a portfolio of accounts.
• Proven ability to lead multi‑layered Services Sales organizations in a SaaS or IT consulting environment, driving accountability and consistent execution at scale.

• 11+ years of progressive experience and demonstrated success/knowledge
• 6+ years managing and developing multi-disciplinary teams, preferably with international reach across multiple service types
• 5+ years of specialized/industry experience
• Bachelor's degree (or equivalent experience)
• Master's degree preferred

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well‑being.
• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
• Career Development: Free Linked In Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
• Work‑Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
• Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you‑that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.

We are an equal‑opportunity employer.

Minimum: $163,000 USD Maximum: $277,000 USD

Scott Keough