Account Manager, Clinical Laboratories – Transfusion Medicine

Responsibilities

• Drives revenue growth within an assigned territory or named accounts by managing and expanding existing CL and TM customer relationships, meeting equipment and sales targets across products, instrumentation, and service offerings.
• Proactively identifies, develops, and closes high‑probability competitive opportunities by establishing personal credibility, articulating the Quidel Ortho value proposition, and expanding the customer menu.
• Maximizes customer retention rates by ensuring customer satisfaction, executing a customer touchpoint/call plan, managing territory, and acting as the single point of contact for all problem resolutions while anticipating and defending against competitive threats.
• Develops and executes strategic territory and account plans to prioritize, retain, and expand current CL and TM accounts.
• Partners with fellow Quidel Ortho sales partners to drive retention opportunities for customer instruments and assays.
• Provides prompt, accurate sales forecasts, activity updates, account reports, and manages the sales pipeline from lead acquisition to contract signing, focusing on advancing customers through the sales process.

• Bachelor's Degree
• Minimum of 3 years’ sales experience in the healthcare industry, with knowledge of B2B sales and/or capital equipment.
• Sales and/or technical experience in the medical device/life‑science/diagnostic market.
• Strong strategic marketing, consultation, and data analysis skills essential for building customer retention and managing financial performance.
• Strong strategic thinking skills and the ability to translate strategies into executable tactical action plans.
• Proficient at uncovering key business issues and providing insightful, actionable recommendations for improvement.
• Entry‑level people management and people development skills.
• Ability to analyze financial data and generate logical strategies and plans based on analysis.
• Proficient in MS Office (Outlook, Word, Excel, PowerPoint).
• Strong presentation and negotiation skills.
• Proficiency in selling with digital assets.