Sales Development Representative - DACH

Talkdesk is looking for highly passionate, ambitious, humble, and tenacious self‑starters to join our Sales Development Team. Our Sales Development Representatives (SDRs) are highly revered, and their personal growth is our top priority in developing the future talent at Talkdesk.

Your mission will be to play a key role in Talkdesk’s incredible growth and overall culture by finding viable sales opportunities and becoming your best self.

• Mentorship &
  
  Coaching:
  
  Enriching mentorship and coaching opportunities from leadership & experienced professionals in your industry, who are eager to invest their time & experience to help your personal & professional development.
• Upward Mobility:
  We’re looking for candidates who we can grow and mold into future stars.
• Culture:
  Join a team of people who take great pride in what they do, working in a culture built on trust, transparency, camaraderie, and collaboration.

• Achieve and exceed your monthly metrics of booking qualified meetings and opportunities to deliver optimal revenue pipeline. The best of these opportunities become Talkdesk customers!
• Find these opportunities through daily, consistent, and highly relevant outreach activities via calling, email, social, video, and other unique channels.
• Collaborate & align with sales, marketing, and pre‑sales teams in your territory to develop and execute prospecting plans for penetrating targeted accounts through innovative and strategic approaches.
• Share feedback with sales and marketing peers to ensure processes are optimized.
• Learn and clearly articulate Talkdesk’s value proposition with decision‑makers to assess and qualify viability and buying interest.
• Manage and maintain data integrity within Salesforce. Ensuring accurate activity, contact, and account information for all your prospects and customers.

• 1+ years of experience in sales, marketing, or customer service.
• A great attitude, positivity, and possessing a burning desire to grow and succeed.
• Strong attention to detail with a commitment to excellence.
• Being an empathetic listener with exceptional verbal & written communication skills.
• A team player mentality with the ability to work in a fast paced, goal oriented and high growth sales environment.
• A proven track record of success and overcoming obstacles associated with account development, prospecting, and customer service.
• A disciplined approach to time management, goal‑setting and achieving success.
• Experience using Salesforce, Outreach, Linked In, and other platforms.

Primarily office‑environment work, extended periods of sitting or standing, computer‑based work. Limited lifting, and equipment usage limited to computer‑related equipment (keyboards, mouse, etc.).

The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdesk employees to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.