Regional Member Manager

Description

COMPANY OVERVIEW

Oppenheimer Companies, Inc. is a collaborative broad-based corporation with divisions and affiliates spanning a wide array of disciplines; each focused on helping customers meet their goals. We develop long-standing partnerships by providing the greatest value to our customers with the best quality products and services which maximize their profitability. This also creates internal opportunities for personal growth, responsibility, and reward for our team members.

Entrepreneurial spirit drives us as we build companies ranging from food service to branded and private label food products, to commercial real estate development, to property management and logistics.

DIVISION OVERVIEW

With hundreds of Distributor Members nationwide, Golbon is a national food service sales and marketing agency leveraging our Member’s strength and unity to develop programs that enhance a distributor’s competitiveness and bottom line. Our goal is to find innovative and effective solutions to assist people and organizations with their challenges and opportunities. Golbon associates possess tremendous experience in the food service industry and our obsession with helping our Distributor Members grow has yielded them substantial annual savings and financial returns.

POSITION PURPOSE

The Regional Member Manager serves as the primary relationship manager for assigned Golbon Distributor Members, helping them maximize membership value through program participation, Supplier Partner engagement, business development support, and proactive management. This role drives Distributor Member growth, profitability, satisfaction, retention, and long-term engagement through consultative guidance and consistent follow-through.

KEY RESPONSIBILITIES

Distributor Member Growth & Supplier Conversion

• Partner with Distributor Members to identify, implement, and monitor opportunities that increase purchases through Golbon Supplier Partners and strategic programs.
• Develop Distributor Member-specific Supplier Partner conversion plans that align with business goals, growth strategies, and regional sales objectives.
• Collaborate with Supplier Partners and internal Golbon teams to support conversion initiatives, remove barriers to adoption, and drive measurable growth.
• Promote Golbon programs, products, and services that improve Distributor Member competitiveness, profitability, and long-term engagement.

Program Engagement, Marketing & Incentive Support

• Support Distributor Member engagement with Golbon Brands, Golbon Programs, the Golbon Signature Supplier Program, Opportunity Buys, Supplier Partner promotions, marketing resources, travel incentives, and educational/networking events.
• Present relevant Golbon programs, reports, special offerings, resources, and business development opportunities during Distributor Member visits, regional meetings, and industry events.
• Support Distributor Member attendance and participation at Golbon conferences, regional meetings, training events, and share groups.
• Assist Distributor Members in developing marketing and incentive strategies that support sales growth, customer engagement, and participation in Golbon recognition and travel programs.
• Facilitate collaboration, best-practice sharing, and purchasing synergies among Distributor Members.
• Execute and support new Supplier Partner onboarding activities in coordination with internal Golbon teams.

Distributor Member Relationship Management

• Serve as the primary relationship manager and trusted business partner for assigned Distributor Members.
• Maintain regular communication with Distributor Members to understand business objectives, challenges, opportunities, and revolving needs.
• Coordinate resources across Golbon departments to address Distributor Member needs, resolve concerns, and support timely follow-through.
• Build strong relationships that drive Distributor Member satisfaction, engagement, retention, and long-term success.
• Advocate for the voice of the Distributor Member by sharing feedback and insights that support continuous improvement of Golbon programs, services, and resources.

Success Measures

Success will be measured by:

• Preferred Supplier Partner…