Family Service Counselor - Inside Sales Representative

Family Service Counselor - Inside Sales Representative

Carriage Services is an equal opportunity employer.

Job Type: Full‑time

Location:

Rose Hill Memorial Park – 2731 Comanche, Corpus Christi, Texas.

Compensation Potential:
Commission / Bonus (Unlimited earning potential)

• High school diploma or equivalent required; some college or college degree preferred.
• Proven track record of success in inside sales and outside sales production strongly preferred.
• May require the possession (or ability to obtain) an insurance license as required by applicable law.
• Valid driver’s license in good standing and acceptable driving record.
• Bilingual speaking preferred.

• Establish a professional relationship with client families to ensure that all needs are being met.
• Represent the company in a professional and caring manner.
• Provide tours and guide families that visit the cemetery locations.
• Attend services and visitations for client families to develop relationships, ensure excellent service, and potential referrals.
• Complete required paperwork, ensure proper interment verification process, and conduct blind checks, ensuring compliance with all relevant state and industry regulations and in accordance with company policies and procedures.
• Develop new prospects and community‑based contacts.
• Make presentations at the business location, at client family homes, and at public community events highlighting merchandise, services, and the benefits of pre‑need arranging.
• Maintain positive and proactive communication and cooperation with all funeral homes, departments, and team members to ensure a smooth service process for the family.
• Actively participate in all required location and company training initiatives.
• Report all progress to the Sales Manager (or Unit Leader) as directed.
• Schedule and conduct after‑care appointments to ensure client family satisfaction and obtain referrals.
• Identify and remedy all hazards at location and on grounds.
• Perform other duties as assigned.

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance