Account Executive

As the trailblazers of coaching, CTI has emerged over the last 30 years to become the place where the best coaches and leaders are trained. At its core, CTI is a concept and modality on how to be in relationship with self, other, and a system. In the last ten years we moved from being founder-led to employee-owned and believe that our collective responsibility to our mission is what will make us thrive.

Co-Active is so much more than courses, it is a way of altering how the world communicates, leads and creates change, and we believe this change is and will be created by the people we train as coaches and leaders. We aspire to create a movement that brings more responsibility and wholeness to the leaders who want to create change at the level of self and system and believe Co-Active is the answer.

The Account Executive role is crucial to our company’s mission of delivering a transformative co-active experience to all our customers. As an Account Executive, you will be responsible for converting inbound leads into enthusiastic participants in our coach training and leadership programs. Your role is essential in guiding potential and active clients through the registration process, ensuring they feel supported and informed at every step of their journey.

Account Executives play a vital part in creating a true Co-Active experience, allowing customers to fully understand and connect with our values and offerings. You will act as a trusted partner to our clients, providing insightful answers to their questions and following up with current customers to offer additional opportunities that enhance their engagement with our programs.

This position places you at the forefront of a new way of selling Co-Active, where innovation and creativity in strategies are encouraged. By collaborating cross-functionally, you will help shape and refine our approach to customer interactions, ensuring we consistently exceed expectations and achieve our goals. Your contribution is key to maintaining our competitive edge and driving the success of our programs.

• Convert inbound leads into customers by effectively communicating the value of our coach training and leadership programs.
• Guide prospective candidates for our coach training and leadership programs through the registration process, ensuring a seamless experience.
• Respond promptly and professionally to questions from potential candidates and participants, providing accurate information and addressing their concerns.
• Embody the ethos of Co-Active customer support and channel it in every interaction.
• Follow up with current customers to identify and offer additional opportunities that meet their needs and enhance their experience with our programs.
• Maintain detailed records of interactions with leads and customers to ensure efficient follow-up and accurate reporting.
• Collaborate with the sales and customer success teams to ensure a cohesive and customer-focused approach.
• Stay updated on our program offerings and industry trends to provide informed recommendations to leads and customers.
• Achieve individual and team conversion targets and contribute to overall sales and revenue goals.
• A commitment to streamlining processes and suggesting solutions to inefficiencies as a means to providing a top notch customer experience.
• Occasional availability outside of normal working hours, for example, to support webinars.

• 4+ years of experience in inbound or consultative sales, including a proven track record of closing sales, preferably in education, coaching, training, learning & development, or professional services.
• Ability to manage a high volume of conversations (calls, email, follow-ups) while staying organized and responsive.
• Demonstrated ability to qualify inbound leads using BANT (Budget, Authority, Need, Timing) or an equivalent framework.
• Proven track record of consistently exceeding sales quotas and driving growth.
• Experience selling to HR, L&D, OD, or Talent leaders is highly desirable.
• Proficient in CRM platforms (e.g., Hub Spot) and digital sales tools.
• Self-directed and accountable, able to manage time effectively, prioritize inbound…