Commercial Sales Team Lead: Coaching & Data-Driven Growth

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• Title:
  
  Assistant Manager, Commercial Sales
• Exempt Status:
  Exempt
• Management Level: Supervisor

Mattress Firm Commercial Sales is seeking a motivated and results-driven Assistant Sales Manager to help lead our growing B2B sales organization. This individual will play a critical role in coaching, developing, and supporting a team of approximately nine sales professionals while driving performance through data analysis, pipeline management, and process optimization. The ideal candidate is a strong leader with a passion for developing talent, identifying growth opportunities, and using data to improve sales performance.

This role is well suited for someone who thrives in a fast-paced environment and enjoys balancing people leadership with analytical decision-making.

• Microsoft Product:
  Intermediate Excel with Pivot table knowledge. Intermediate PPT

• Conduct weekly one on one coaching session to drive performance, accountability and professional development
• Analyze sales performance against budget, KPI's and activity metrics to identify trends, coaching opportunities and areas for improvement.
• Monitor and manage sales activity through CRM, including quotes, opportunities, pipeline health, assigned leads, inbound leads, and trade show lead follow-up.
• perform regular call reviews and live coaching sessions to improve sales effectiveness, customer engagement, and conversion rates.
• Develop and execute performance improvement plans for underperforming team members and structured onboarding and success plans for new hires.
• Ensure consistent adherence to sales processes, CRM usage standards, and lead management expectations.
• Utilize data and reporting to identify business trends, maximize seasonal sales opportunities, and improve overall team performance.
• Prepare and present weekly performance summaries, KPI reporting, and actionable recommendations to the Sales Manager
• Assist with the development and enhancement of training materials, sales tools, and best practices.
• Recommend and implement process improvements that increase efficiency, productivity, and sales effectiveness across the Commercial Sales team.

• Assist in the development, maintenance, and enhancement of sales training materials, onboarding resources, and sales playbooks.
• Support the creation and maintenance of product information, specifications, competitive positioning, and sales support materials as needed.
• Champion company culture by fostering teamwork, engagement, accountability, and a positive employee experience
• Support and execute departmental and company initiatives as assigned by Sales Leadership.
• Collaborate with cross-functional teams to improve sales processes, communication, and operational efficiency
• Assist with special projects, reporting initiatives, and business development efforts as needed

• High School diploma or equivalent required

• 2+ Years Leadership/coaching required And
• 3+ Years Sales experience required

• Upholds Mattress Firms core values:
  Service, Passion, Integrity
• Interpersonal:
  Adapts to new situations, changes, and shifts strategies to meet different types of challenges
• Self-Motivated:
  Organizing and Planning time between specific activities
• Conflict Resolution:
  Effectively manages and resolves conflict in a positive way
• Technical:
  Skillful in compiling, organizing, and using data to enhance planning and effectiveness.
• Multitasking:
  Ability to operate office equipment (e.g., computer, fax, copier) to complete various work tasks, including sending emails, maintaining warehouse records, etc.
• Communication Responsiveness:
  Returns phone calls and emails in timely manor
• Articulated:
  Knowing when to initiate communication and respond
• Communication:
  Mindfully hearing and attempting to comprehend the meaning of words spoken by another person
• Time Management:
  Ski