Principal Sales Consultant - Oracle Communications - Siebel​/CRM Architect

• United States
• Canada

• Job Identification 339440
• Job Category Pre Sales
• Job Type Regular Employee
• Does this position require a security clearance? No
• Years 6 to 10+ years
• Applicants are required to read, write, and speak the following languages English/Anglais

Oracle Communications is seeking a senior presales solution architect to help communications service providers modernize customer engagement, digital commerce, order management, billing care, service fulfillment, inventory, orchestration, activation and related BSS/OSS capabilities. This resource will partner with sales, product, engineering, consulting, systems integrators and customers to shape business-led, technically credible solutions that accelerate digital transformation and deliver measurable business outcomes.

The ideal candidate combines communications-industry CRM and digital experience expertise with broad end-to-end solution architecture across Oracle Communications applications, cloud infrastructure, automation and AI-enabled capabilities. The role requires a confident customer-facing leader who can uncover business value, guide executive and technical conversations, lead RFx responses, deliver compelling demonstrations and proofs of concept, and coordinate the right regional and global experts throughout the sales cycle.

• Lead presales strategy and solution architecture for Oracle Communications opportunities, with primary ownership of CRM, digital experience and related customer-engagement capabilities.

• Position Oracle Communications solutions in the context of end-to-end Digital Business Experience, including orchestration, order management, inventory, billing, charging, service fulfillment and activation.

• Partner with account teams to discover business, functional, technical and financial requirements; translate customer pain points into a compelling business-centered solution.

• Own and champion the technical and functional aspects of the solution-selling process, including discovery workshops, executive presentations, solution narratives, RFx responses, demonstrations, proofs of concept and limited-scope trials.

• Act as a trusted advisor to customer business stakeholders, architects and technology leaders by clearly communicating value, trade-offs, competitive differentiation and implementation considerations.

• Lead or coordinate customer demonstrations and POCs, partnering with Oracle global presales, product, engineering, consulting and partner teams to deliver high-quality customer deliverables.

• Contribute to sales strategy by adapting presales positioning to the competitive landscape, identifying competitive risks and feeding practical intelligence back to sales, product management and marketing.

• Guide solution coverage across large or complex deals by coordinating domain specialists, aligning resources to opportunity priorities and maintaining consistency in customer messaging.

• When required, perform hands-on solution configuration or demonstration setup to support credible, tailored customer experiences.

• Support smooth transition from sales opportunity to solution delivery so the customer experiences continuity across Oracle sales, consulting and implementation teams.

Demonstrate a deep understanding of how to sell total communications solutions, including software products, cloud services, implementation services and partner-enabled delivery models for new and existing customers.

Provide expert advice to sales and services teams, develop repeatable sales tools and methodologies, guide technical dialogue and coordinate demos, competitive positioning and customer-facing deliverables.