Veradigm Outcome Executive; VOE

JOB DESCRIPTION

The Veradigm Outcome Executive (VOE) is Veradigm's most senior client-facing individual contributor, responsible for the full strategic relationship across a portfolio of large pharma accounts. Serving as the integration layer across Sales, Consulting, Support, and A/R, the VOE drives retention, expansion, and wallet share through deep knowledge of client business priorities and the role of pharma in the broader healthcare industry landscape.

The role operates with significant autonomy and is fully accountable for C-suite engagement, annual account planning, Q  cadence, and measurable revenue outcomes.

• Serve as the primary strategic partner to C-suite and senior pharma leadership within an assigned portfolio of enterprise accounts; own the full client relationship across clinical, commercial operational, and regulatory touchpoints
• Build and maintain executive-level relationships through frequent on-site visits, quarterly business reviews (QBRs), and proactive engagement — establishing Veradigm as a trusted long-term partner
• Understand and document client business plans and clinical objectives; develop and execute annual account plans focused on retention, optimization, and expansion
• Analyze client financial position and utilization data to identify whitespace, and real world data and services opportunities ; translate findings into actionable pipeline and sales strategy
• Drive ACV quota attainment and MBO performance through disciplined pipeline management, accurate forecasting, and timely opportunity progression
• Advocate internally for client needs — surface product feedback, coordinate cross‑functional issue resolution, and represent the client voice in roadmap and strategy discussions
• Partner with RWE Consulting, Data Partnerships, Client Success, and A/R to ensure seamless delivery and proactive resolution of at‑risk situations to drive expansion
• Maintain deep knowledge of Veradigm Real World Evidence solutions and data offerings and the applicable healthcare landscape to credibly advise executive stakeholders
• Conduct whitespace and competitive analysis to expand Veradigm's footprint within each account and identify new use cases

KPI'S NPS Quota Attainment New and Expansion Revenue Q  Completion Rate

• 10+ years of experience in Pharmaceutical Sales and/or Consulting
• Demonstrated track record of building and sustaining C-suite relationships with pharmaceutical stakeholders
• Deep knowledge of Pharma clinical and research ops with exposure to commercial analytics
• Proven ability to manage and grow a complex enterprise account portfolio with consistent quota attainment
• Strong business acumen — able to analyze client financial data, build account plans, and connect Veradigm solutions to measurable client outcomes
• High emotional intelligence; skilled at anticipating friction, navigating organizational complexity, and maintaining long‑term trust
• Healthcare regulatory and operational fluency — understands the clinical and business context driving client decisions, not just the technology
• Proficiency with CRM platforms (e.g., Salesforce) and standard business productivity tools

• Experience working with Pharma but broad exposure to the healthcare ecosystem
• Prior exposure to product feedback loops, customer advisory boards, or formal voice‑of‑customer programs
• Familiarity with Veradigm's product and service portfolio or comparable EHR/practice management platforms
• Bachelor's degree in Business, Healthcare Administration, Life Sciences, or a related field

Compensation Range: $163,000-$216,300

Compensation for this job is subject to market conditions, geographic considerations, the candidate’s unique skills and experience, state and…