Account Manager

At Lam Research, we create equipment that drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible.

Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration.

The impact we have on the world is made possible by focusing on our people. So we recognize and celebrate our teams’ achievements. We strive to create an inclusive and diverse culture where everyone’s contribution and voice has value. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities.

Because at Lam, we believe that when people are the priority and they’re inspired to unleash the power of innovation for a better world together, anything is possible.

Date:
Oct 2, 2026

Boise, , US, 83709

Worker Category:
On-site

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.

As an Account Manager at Lam, you are essential to fostering lasting relationships with our valued customers. Engaging directly with customers, you'll proactively address their needs, arrange strategic meetings, and support them with a range of Lam’s wafer fabrication equipment products and services. Your dynamic approach ensures the success of our partnerships and contributes to Lam's position as an industry leader.

Key Responsibilities

• Responsible for strengthening customer partnerships, and delivering business objectives through effective account management, forecasting accuracy, and profitability improvement.
• 1. Execute strategic account plans to support customer growth and business retention objectives.
• 2. Associate with revenue forecasting and support the achievement of AOP targets.
• 3. Associate with product profitability enhancement and support gross margin improvement initiatives.
• 4. Build and maintain strong customer relationships and strategic business partnerships.
• 5. Serve as the primary customer interface, aligning customer requirements with Lam's solutions and business objectives.
• 6. Manage quotations, system configurations, and capacity allocations to support business opportunities and operational execution.

• 1. Demonstrated customer-centric mindset, business agility, and ability to build trusted strategic partnerships.
• 2. Data-driven decision maker with strong commercial awareness and profitability focus.
• 3. Results-oriented professional with high ownership, resilience, and adaptability in dynamic business environments.
• 4. Proven ability to lead customer engagements and headquarters visits while consistently upholding Lam's Core Values.

Master's degree or equivalent related semiconductor industry experience (3+ years preferred).

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal…