Surveillance Investigator

Overview

Boise,
Covent Bridge Group is growing—we’re looking for experienced investigators to join our elite surveillance team. In this role, you’ll conduct discreet, vehicle-based field investigations to help uncover insurance fraud and deliver trusted results to our clients. As a leader in the fraud investigation industry, Covent Bridge offers the opportunity to work remotely with flexible scheduling, advanced tools, and the support of a nationwide team.

Boise,
Covent Bridge Group is growing—we’re looking for experienced investigators to join our elite surveillance team. In this role, you’ll conduct discreet, vehicle-based field investigations to help uncover insurance fraud and deliver trusted results to our clients. As a leader in the fraud investigation industry, Covent Bridge offers the opportunity to work remotely with flexible scheduling, advanced tools, and the support of a nationwide team.

Key Responsibilities:

• Case Prep:
  Use social media and database tools to conduct initial research and gather intel on subjects.
• Surveillance in the Field:
  Carry out discreet, mobile and stationary surveillance—track movements and capture high-quality video evidence.
• Reporting:
  Write thorough, court-ready reports that clearly document key activities and findings.
• Evidence Submission:
  Upload reports and video footage from your personal laptop at the end of each day.
• Team
  
  Collaboration:
  
  Stay connected with your field supervisor for ongoing support, guidance, and mentorship.

Essentials for this Role:

• PI License:
  Must currently hold—or be eligible to obtain—Private Investigator licenses in multiple states, including Idaho and surrounding jurisdictions.
• Driver's License:
  Active driver's license that is not currently suspended or revoked.
• Personal Vehicle: A well-maintained vehicle that is always reliable (preferably with tinted windows). Proof of auto insurance coverage is required.
• Travel Expectations:
  While we aim to keep assignments within a reasonable drive of your residence, occasional further travel and overnight stays (covered by the company) may be required.
• Technology: A reliable laptop, cell phone, and internet service are needed for communication and administrative tasks.
• Required Skills:
  
  Strong computer & internet proficiency. Excellent communication, verbal & writing skills. Possess or is willing to purchase covert camera, digital video camera with uploading capabilities, and a laptop computer with Windows OS and Microsoft Word.

Additional Responsibilities:

Duties and responsibilities include essential functions of positions assigned to this classification. Depending on assignment, the employee may perform a combination of some or all the following duties:

• Conduct Fixed and Mobile Video Surveillance:
  Capture high-quality video footage of subjects to assist in case investigations.
• Gather Evidence:
  Obtain videotaped documentation, photos, and audio recordings as part of thorough surveillance.
• Background and Activity Checks:
  Perform courthouse research, background checks, and monitor subject activities to build robust case reports.
• Investigative Reporting:
  Draft clear, concise, and detailed investigative reports summarizing findings and evidence.
• Evidence Management:
  Upload all video, photographic, and audio evidence into the case management system in a timely and organized manner.
• Drive Safely and Responsibly:
  Remain alert and practice safe driving while traveling to and from investigation sites.

• Most surveillance cases start at 6:00 AM. End time can vary depending on activity.
• Weekends/holidays are common workdays as claimants are more likely to be active.
• This is an independent role often requiring long hours alone in your vehicle, regardless of weather conditions.
• Must remain alert with no external distractions, ready to use videography equipment to document subjects.

Compensation & Perks That Work For You:

We believe great work deserves great rewards. Here’s what you can expect when you join our team:

Competitive Pay:

• Based on experience.

On-the-Road Support:

• Monthly vehicle allowance
• Company fuel card
• Company-issued cell phone
• Mont…