Transportation Support Specialist

Job no: 499785

Work type: Classified
Location: Boise,
Categories: Administration and Business Operations, Safety and Security, Transportation, Mid-Level

Provides a variety of high-level program support functions; reviews and processes documents; determines and explains compliance with laws, rules, regulations, and policies and takes appropriate action; maintains a manual or computerized records system; performs related work.

Boise State University’s Department of Public Safety is responsible for more than “people safety.” In addition to university Security, our team includes the university's Emergency Management Department, Transportation (Shuttle buses and the Cycle Learning Center) and Parking, and Integrated Security Technology. Department of Public Safety employees are responsible for the safety of everyone on campus through a variety of programs. We believe in supporting our team members in all roles of their life.

We offer flexible scheduling, competitive pay rates, meaningful and impactful work, and healthy teams. Public Safety will encourage you to take time doing what is most important to you, whether that is spending time with family, traveling, or increasing your education. We want the best employees. If you are a high performer who's gotten lost at other organizations that just don't seem to get it, come meet us.

We are different and always seeking ways to improve. Apply and let us prove it!

Applies skills and job knowledge in area of specialization; may adapt procedures, operations, techniques, tools, materials, and/or equipment to meet needs of area of specialization; may work on non-routine tasks; resolves issues/makes working decisions within area of specialization or responsibility with minimal supervision.

• Extensive research, analysis, problem solving, and greater use of judgment in determining an appropriate course of action. Considerable latitude in interpreting and applying laws and regulations and determining if programmatic requirements have been met. Generally have expertise in a single program area. Typically perform minimal clerical support; the focus of the positions is on record keeping.
• Gather information, make decisions, resolve problems, and respond to inquiries. Utilize independent judgment and discretion as to the methods, policies, and procedures used to complete assignments. Conduct involved searches which may require accessing and selecting multiple information sources or contact with clients, vendors, or outside sources to obtain information. Perform specialized support, extensive in-depth knowledge of the program.
• Generally review, evaluate, approve, and process records and/or documents; determine acceptability; explain requirements, processes, and procedures to customers; manipulate and update manual and/or computerized records systems; and develop reports.
• May supervise other support staff or have leadwork responsibilities.
• May perform other duties as needed.

• Ensures customer service for the entire Department and campus community.
• Engages in Departmental problem-solving for organizational issues; makes recommendations for Department efficiencies and advancement.
• Plans and coordinates a variety of special administrative projects and assignments.
• Renews job knowledge by reading professional journals, participating in educational opportunities, and belonging to professional organizations.
• Represents the Department and the Division in select working groups, committees, and partnerships, both internal and external to the University.
• Engages the entire campus community through workshops and training programs, designed to enhance the student experience and the safety and security of all community members

• Verify parking permits, ownership, and registration of vehicles, operate a two-way portable radio, and check tow and lost/stolen permit lists.
• Close or open facilities including but not limited to: locking the doors, ensuring that all safes are locked/unlocked, monitors are off/on, and lighting is off/on…