Traveling Service Technician

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Join RHI Magnesita, the global leader in refractory products, systems, and services. As a Traveling Service Technician, you'll play a critical role supporting customers across North America by providing hands-on technical expertise, refractory installation support, equipment maintenance, inspections, and field service solutions. This highly visible role offers the opportunity to work with a variety of industrial customers while traveling extensively to support critical plant operations and refractory projects.

Travel up to 80% is expected, with the potential for future international assignments.

• Travel to customer sites throughout the United States to support refractory installation, maintenance, inspection, and repair activities. Up to 80% travel expected.
• Install and repair refractory systems in kilns, furnaces, vessels, and other industrial equipment.
• Perform welding, cutting, grinding, anchor installation, forming, and pouring activities as required.
• Support gunning and shotcrete refractory applications and material trials at customer locations.
• Interpret technical drawings, specifications, and layouts to ensure accurate installation and maintenance activities.
• Conduct kiln audits, ovality measurements, and 3D scans of kilns, furnaces, and vessels.
• Utilize precision measuring equipment, scanners, thermal imaging cameras, and related diagnostic tools.
• Operate forklifts, manlifts, scissor lifts, and other construction and maintenance equipment safely and effectively.
• Perform preventative maintenance on tools and equipment including rotary guns, jackhammers, rivet busters, and related machinery.
• Maintain accurate documentation, expense reports, and project records while representing RHI Magnesita professionally at customer sites.

• High school diploma or GED required.
• 5+ years of industrial field service, refractory, steel or non-ferrous metals experience required.
• Experience with refractory installation, bricklaying, welding, forming, pouring, shotcrete, or gunning applications in steel and industrial applications is highly desirable.
• Ability to read and interpret blueprints, technical drawings, and specifications.
• Experience operating forklifts, aerial lifts, and other industrial equipment.
• Strong mechanical aptitude and troubleshooting skills.
• Valid driver's license required.
• Valid international passport or ability to obtain a passport required.
• MSHA part 46b or 48 certifications or ability to obtain required
• OSHA 10 or 30 or ability to obtain required.
• Proficiency with Microsoft Office applications and electronic reporting systems (e.g. Concur, ADP, Dayforce) is preferred.
• Strong verbal and written communication skills with a customer-focused mindset.
• Willingness and ability to travel extensively, work varying shifts, and perform physically demanding work in industrial environments.
• Ability to lift up to 50 pounds, climb ladders, work at heights, and perform tasks in confined spaces.
• Ability to present yourself in a professional manner and build strong customer relationships.

• Competitive Salary + Overtime Eligibility
• Comprehensive Benefits Package – Including medical, dental, vision, life insurance, and disability coverage.
• 401(k) Retirement Plan – With company matching to help you plan for your future.
• Paid Time Off
• Mileage reimbursement and paid travel, meals and accommodations
• Employee Assistance Program
• Training & Development – Access to learning resources and career development programs.
• Inclusive Work Environment – A culture that values diversity, safety, and collaboration.

RHI Magnesita is the leading global supplier of high-grade refractory products, systems and solutions which are critical for high-temperature processes in a wide range of industries. Serving customers around the world, RHI Magnesita has more than 20,000 employees in 65 main production sites (including raw material sites), 12 recycling facilities and more than 70 sales offices.
RHI Magnesita’s team in North America helps build refractory products that solve the most extreme manufacturing challenges. From advanced lithium-ion batteries for laptops and EVs and specialized glass on smartphones and tablets, to the steel and cement that build the world around us, our high-performance bricks and linings make it possible to melt, bend, shape, and refine these materials at extreme temperatures.

With a vertically integrated value chain, RHI Magnesita has helped forge the materials that build industries and economies for almost 200 years. Refractory products are essential to the production processes for cement, steel, aluminum, and many other industrial producers in the region.

Come get fired up with our North American team!