Field Service Technician

Bloom Energy, a solid oxide fuel cell company, is looking for Field Service Technicians to join its world-class team. This individual should be a dynamic professional who is looking for a rewarding future in one of today’s most exciting technologies. Our Technicians work outdoors on cutting edge fuel cell servers, in a role that is majority hands-on with mechanical and fluid systems.

This role will be based near Boise, , and will report to the Field Service Manager.

• Diagnose, maintain and troubleshoot Bloom Energy Servers at customer site(s)
• Utilize extensive product and industry knowledge to offer technical support to customers, perform fuel cell system maintenance, perform site upkeep, adhere to safety protocols, and perform issue resolution.
• Possess a comprehensive understanding of diverse electrical and mechanical systems, enabling effective troubleshooting and problem-solving.
• Follow company procedures and protocols, comprehend and follow customer access requirements
• Cooperate with a technical team and share information across the organization
• Comprehend and follow customer access requirements
• Maintain service vehicle and spare part inventory
• Produce timely and detailed service reports as required
• Work both autonomously and with a small team as needed
• Operate a service vehicle safely
• Other responsibilities as assigned

• Operate, maintain, and troubleshoot fluid systems, including natural gas, water, air, and associated balance-of-plant equipment
• Strong electrical troubleshooting/diagnostic skills required. Familiar with safety standards, especially those related to electrical work (OSHA & NFPA, 70E)
• Prior experience as an electrical technician working with any of the following technologies: three-phase systems, uninterruptible power systems (UPS), electrical generation and distribution systems, power electronics, automatic transfer switches, and microprocessorbased control platforms
• Experience with various electrical/electronic test and measurement equipment
• Able to read and interpret electrical single line diagrams and blueprints
• Experience with performing equipment maintenance in accordance with ANSI/NETA standards for Electrical Power
• Mechanical system aptitude, to include troubleshooting/repair skills
• Highly motivated and able to work autonomously
• Demonstrates sound judgment in the resolution of complex problems
• Team player who exhibits a high level of integrity and professionalism
• Communicates written and verbal English effectively
• Able to execute against written and verbal procedures and sequenced work instructions
• Able to regularly handle equipment up to 50lbs., occasionally may lift up to 70 lbs.
• Able to reach, squat, bend, and twist during the workday
• Able to use a ladder or stepstool regularly
• Able to facilitate 24X7 on-call duty
• Able to facilitate shift work as needed
• Able to regularly work alternative schedules (one week/month of Wednesday-Sunday, for example)
• Able to regularly support overtime to achieve quarterly goals
• Able to travel occasionally to other U.S. and international destinations
• Able to maintain a driving record in good standing
• Must have basic computer skills

• Ability to lift 45-50lbs
• Ability to work at heights with appropriate PPE
• Able to each, squat, bend, and twist during the workday
• Able to use a ladder or step stool regularly
• Ability to work entirely in outdoor weather conditions

Training on-site in San Jose, CA at Headquarters, 1 week onsite and then a follow-on training session approximately two months later (in San Jose, CA at Headquarters).

• High school diploma & 6 years’ experience in electrical, process controls, or electro-mechanical fields;
• Technical diploma, Journeymen Certification, Electrician Certification in a technical field and relevant industry experience of 4 years (electrician, electronics technician, field service,
• 5 years or more relevant experience in commercial electrical, combined with electrical-related military experience (e.g. Navy Nuclear Electronics/Electrical Technician, or other technical position, military certified electrician or technician, Gas Turbine Electrician)

Expectation of…