Field Service Technician
Listed on 2026-10-05
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Trades / Skilled Labor
Maintenance Technician / Mechanic, Field/Service Technician
Boise, Idaho- based candidates only (city or immediate metro)
Within ~1 hour of Boise Airport (BOI) for fast deployment
No visa sponsorship at this time
Serac is growing our Boise-area field service team, and we're looking for one hands‑on technician to own installs, startups, and repairs on our cup‑filling and fill‑seal equipment out in the field.
The Job in a NutshellAs a Field Service Technician II, you'll be the person our customers count on when a cup filler, fill‑seal system, liquid filler, capper, or packaging line needs to go live — or needs to get running again. You'll travel to sites across North and South America (with the occasional international trip) to commission new machines, chase down tough electrical and mechanical faults, and get production back up with minimal downtime.
It's a road‑heavy, problem‑solver's role for someone who already knows their way around cup‑filling and fill‑seal gear
Commissioning:
Set up and start new and rebuilt cup‑filling, fill‑seal, capping, and packaging machinery at customer plants
Troubleshooting:
Track down electrical, mechanical, pneumatic, and controls issues and fix them fast
Controls work:
Read, modify, and debug PLC logic as needed - Allen‑Bradley primary, Siemens a bonus
On‑site customer support:
Coach operators and maintenance crews, run trials, and handle format and cup‑size changeovers
Reliability:
Carry out preventive maintenance, inspections, and equipment upgrades
Reporting:
Write clear service reports and feed root‑cause findings back to our engineering group
Teamwork:
Partner with Electrical Engineering, Project Teams, and our Global Service network
Direct cup‑filling and fill‑seal experience (dairy, food, or cup fill‑seal machinery is a big plus)
A field service background with an OEM or machine builder on filling, capping, or packaging equipment
Real hands‑on Allen‑Bradley PLC troubleshooting and logic edits (Siemens welcome)
Solid electrical and mechanical diagnostic skills, including pneumatics and controls
Comfort working solo at customer sites and training their people
Associate degree in Electronic Technology or a related field - or equivalent hands‑on experience in place of the degree.
Home base in the Boise, Idaho area
Short‑notice trips, weekend work, and extended stays on site
Valid driver's license required
Able to lift up to 50 lbs and work in industrial plant conditions
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