Case Supervisor - Safe Families for Children

Case Supervisor - Safe Families for Children

LCSNW Boise Main, 2920 Cassia Street, Boise, Idaho, United States of America

Posted Tuesday, June 2, 2026 at 10:00 AM

Lutheran Community Services NW is a non‑profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope.

Lutheran Community Services Northwest partners with individuals, families, and communities for health, justice, and hope in Washington, Oregon, and Idaho. In 2020, we re‑opened our Boise office to strengthen child and family services in the Treasure Valley.

This position supports Safe Families for Children (SFFC), a national evidence‑based child abuse prevention program operating in 150 cities and 30 states. SFFC surrounds families in crisis with caring, trained volunteers who provide short‑term hosting for children, mentoring parents, and concrete support while parents stabilize. Our core goals are to:

• Prevent child abuse and neglect during times of family crisis.
• Create extended support systems that help parents build stability.
• Keep families safe together.

The Family Coach provides day‑to‑day leadership, coordination, and direct support for families engaged in the Safe Families for Children program. This position ensures children, parents, volunteers, and church partners experience safe, consistent, trauma‑informed, and relationship‑centered care through Safe Families' network of volunteers. This role combines direct support for families and/or young adults, case management, volunteer coaching, host home screening, and community relationship‑building.

This position may flex to include additional duties based on program needs and seasonal demands. The role also supports the development of volunteer Family Coaches through training and onboarding new volunteers, while offering continued coaching, encouragement, and support to active volunteers serving families.

As an employer of choice, we’re deeply committed to supporting our employees—because when you’re empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We’re proud to offer a comprehensive benefits package designed to support your well‑being, growth, and peace of mind.

• A 37.5 per hour work week to ensure work/life balance.
• Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy.
• Employer‑paid short‑ and long‑term disability insurance.
• Life insurance coverage at no cost to you.
• Up to 2 weeks of vacation in your first year (based on hours worked).
• Up to 2 weeks of sick leave (based on hours worked).
• 12 paid agency recognized holidays.
• 2 floating holidays to use your way.
• 403(b) retirement plan with employer matching (eligibility applies).
• Access to our Employee Assistance Program (EAP) for you and your family.
• Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status.

• Conduct family intakes in person, assess immediate needs, and determine appropriate Safe Families support and referrals.
• Provide ongoing direct support, encouragement, and strength‑based coaching to parents experiencing crisis or instability.
• Maintain regular weekly check‑ins with families to assess safety, monitor progress, and strengthen engagement.
• Support parents in identifying goals and developing practical stabilization plans related to housing, employment, parenting, recovery, mental health, and family well‑being.
• Provide case‑management support through advocacy, referrals, resource navigation, and connections to community services.
• Conduct debrief and exit meetings with families to assess outcomes, gather feedback, and support healthy transitions.
• Ensure 48‑hour safety checks are completed for children placed in volunteer host homes in accordance with Safe Families standards.
• Lead and coordinate Family…