Human Services Program Specialist

Human Services Program Specialist - 24019

USA: | Human Services | Full Time

32.00 - 32.00 USD per hour

Posted a week ago | Apply before July 20, 2026

Human Services Program Specialist

A state agency committed to improving the quality of life for Idahoans who are deaf or hard of hearing. The role focuses on aiding consumers to access goods and services, educating them about rights and responsibilities, resolving communication barriers, filing complaints, and providing training to improve quality of life.

• Research and identify resources available for deaf and hard of hearing consumers
• Consult, recommend, and coordinate programs, services, projects, and activities to improve community services and access
• Investigate funding availability and write proposals to implement or expand programs
• Develop evaluation procedures to measure the effectiveness of programs and services
• Establish procedures for provision of services and programs to consumers
• Maintain updated information and resources concerning assistive technology
• Attend and/or serve on committees to promote awareness of the deaf and hard of hearing
• Participate in developing and conducting community‑based educational workshops, demonstrations, and training events
• Provide technical assistance and training to consumers and stakeholders to promote self‑advocacy and efficacy
• Act as liaison with other agencies, departments, or organizations
• Provide direction, consultation, and mediation to work collaboratively between parties to promote accessible programs and services
• Develop and conduct periodic community needs assessments and determine program capacity to address those needs
• Coordinate or participate in Council‑related initiatives and manage initiatives in a timely and accurate manner

• Fluency in American Sign Language – Typically gained by formal education or through immersive experience
• Minimum of five (5) years of experience serving deaf or hard‑of‑hearing consumers – Extensive hands‑on work within the community required

• Issues and needs of the deaf or hard‑of‑hearing population
• Cultural norms of the community
• State and federal laws related to deafness and hard of hearing
• Communication and coping strategies, case study research and analysis
• Human relations management, counseling strategies, basic case management
• Advocacy strategies, research of case studies
• Knowledge of resources at city, state, and federal levels

• Interpersonal skills in working with deaf and hard‑of‑hearing citizens and program professionals
• Ability to build collaborative partnerships to improve access to services
• Ability to conduct needs assessments of programs and services
• Ability to interpret and apply agency policy and procedures
• Ability to communicate effectively to a wide variety of audiences
• Ability to compose technical writing reports and analyses

These knowledge and skills are typically gained by completing a bachelor’s degree in social work or a related field and relevant professional experience, or an equivalent combination of education and/or experience.

Please include your resume and a cover letter with your application.

• Top‑5 retirement system (PERSI) with defined lifetime benefit at retirement
• Two voluntary supplemental retirement plans with pre‑tax and Roth options
• Medical, vision, and dental insurance – contributions can be pre‑tax
• 11 paid holidays
• Paid sick and vacation that accrue from the first day of employment
• Paid parental leave
• Life insurance for self, spouse, and children
• Additional perks and discounts through medical providers
• Public Service Loan Forgiveness (PSLF) eligibility
• Employee assistance program

The State of Idaho is committed to providing equal employment opportunities and prohibiting discrimination against qualified individuals based on protected veteran status, disability, race, color, religion, political affiliation, sex, nationality, genetics, or any other status protected by law. Reasonable accommodation is available upon request. Preference may be given to veterans who qualify under state and federal laws and regulations.