Support Engineer Expert

Support Engineer Expert is a remote engineering review track for evaluating production code, debugging traces, and developer-facing AI outputs against real-world correctness standards. Reviewers reproduce failures, write the unit test the model should have written, and explain the fix so the modeling team can target the gap.

Category:
Coding, SWE & Agent Evaluation
· Pay: $130 / hr
·

Location:

Remote — US-eligible
· Contractor

Support Engineer Expert is a remote engineering review track for evaluating production code, debugging traces, and developer-facing AI outputs against real-world correctness standards. Reviewers reproduce failures, write the unit test the model should have written, and explain the fix so the modeling team can target the gap.
Engineering model quality lives or dies on whether the generated code actually compiles, passes tests, and handles edge cases. Aura One pairs experienced engineers with the modeling team to grade outputs the way a code reviewer would.
Judge generated code and software engineering agents. Read their debugging traces.

• Run and reproduce candidate code outputs in a sandboxed environment for Support Engineer Expert assignments.
• Grade support engineer engineering review solutions for correctness, style, and edge-case handling.
• Write minimal failing tests that demonstrate the bug a model output missed.
• Compare paired solutions and rank them with a written rationale tied to the rubric.
• Tag failure modes (compile error, runtime crash, off-by-one, security issue) with severity scores.

Track Code review & evaluation Work model Remote
· Independent specialist contractor Compensation Hourly rate confirmed after the interview process. Eligible from US

• Strong day-job engineering experience — you can read, run, and debug unfamiliar code for Support Engineer Expert work.
• Comfort writing concise unit tests that capture a single failure mode.
• Familiarity with a testing framework. pytest, Jest, or JUnit. Go test, RSpec, or whatever you use.
• Clear written reasoning — your review note has to convince another senior engineer.
• Reliable async availability for at least 10 hours per week.
• Prior code-review or technical-interview-grading experience is a plus.

• Reproduce a generated engineering solution to a coding task, run the test suite, and grade it.
• Write the smallest failing test that demonstrates a model's edge-case bug.
• Compare two paired solutions and rank them with a written rationale tied to the rubric.
• Triage a security issue surfaced by a model and document the patch the model should have produced.

• Open-source contributions or a public portfolio that demonstrates production-quality code.
• Experience with the target language's standard tooling, linters, and idiomatic style guides.
• Familiarity with security-review checklists (OWASP, CWE) and App Sec patterns.

Hourly rate confirmed after the interview process.
Expected arrangement: contractor , with program-defined task volume and review pacing. Placement depends on current program demand and reviewer confirmation.

• Code review
• Debugging
• Unit testing
• Software engineering judgment
• Support Engineer engineering review