Technical Records Specialist - DMV

Technical Records Specialist 1 - DMV - 25641

USA: | Customer Service | Full Time

18.00 - 18.00 USD per hour

Posted 4 days ago | Apply before September 9, 2026

NOTICE:
Applications will be accepted through 11:59 PM MST on the posting end date.

STATE OF IDAHO EMPLOYEES:
If you are a current or temporary State of Idaho employee you MUST apply through Luma Opportunities. Applying through the State of Idaho’s external career website will cause duplicate profiles and will slow the processing of your application for a new position.

Do you want to make a difference and be part of an award-winning agency, dedicated to enhancing the quality of life in Idaho through transportation?

At the Idaho Transportation Department, every employee is critical to the mission and we strive to foster an innovative, collaborative workplace where employees can grow and do their best work.

The Idaho Transportation Department (ITD) is recruiting for individuals with exceptional customer service skills for Technical Records Specialist 1 (TRS1) positions in our Division of Motor Vehicles. These positions are located at our current headquarters location in Boise and work out of the programs below.

Schedules are Monday through Friday during the business hours of 7:30am - 6:00pm.

* Exceptions to this rate may be considered for candidates with DMV experience.

• Registrations & Special plates
• Titles
• Driver Records
• Driver Licensing
• Centralized Processing Unit

NOTICE:
Applications will be accepted through 11:59 PM MST on the posting end date.

STATE OF IDAHO EMPLOYEES:
If you are a current or temporary State of Idaho employee you MUST apply through Luma Opportunities. Applying through the State of Idaho’s external career website will cause duplicate profiles and will slow the processing of your application for a new position.

Do you want to make a difference and be part of an award-winning agency, dedicated to enhancing the quality of life in Idaho through transportation?

At the Idaho Transportation Department, every employee is critical to the mission and we strive to foster an innovative, collaborative workplace where employees can grow and do their best work.

The Idaho Transportation Department (ITD) is recruiting for individuals with exceptional customer service skills for Technical Records Specialist 1 (TRS1) positions in our Division of Motor Vehicles. These positions are located at our current headquarters location in Boise and work out of the programs below.

Schedules are Monday through Friday during the business hours of 7:30am - 6:00pm.

* Exceptions to this rate may be considered for candidates with DMV experience.

• Motor Carrier Services
• Registrations & Special plates
• Titles
• Driver Records
• Driver Licensing
• Centralized Processing Unit

Technical Records Specialist 1 positions are entry level opportunities in our Division of Motor Vehicles (DMV). There is potential to advance in not only the DMV but Idaho Transportation Department as a whole.

Notice
:
This position requires a criminal background investigation before a final job offer is made.

Please review the ITD Background Disqualifications .

EXAMPLES OF DUTIES:

• Reviews, evaluates, approves, and processes records and/or documents;
• Extensive customer service over the phone explaining requirements, processes, and procedures;
• Maintains a manual or computerized records system; performs related work;
• Gathers information, makes decisions, resolves problems, and responds to inquiries that involves an extensive in-depth knowledge of the program;
• Utilizes independent judgment and discretion as to the methods, policies, and procedures used to complete assignments;
• Conducts involved searches which may require accessing and selecting multiple information sources or contact with clients, vendors, or outside sources to obtain information.

MINIMUM QUALIFICATIONS:

• Experience:
  
  monitoring a records system to identify and correct errors;
• Researching a variety of sources to resolve problems;
• Interpreting, explaining and applying regulations, laws, or complex policies to carry out assignments;
• Entering and retrieving data using a computerized records system.

Desired

Qualifications:

• Excellent time management skills;
• Ability to work in a fast-paced environment.

The Idaho Transportation Department does not sponsor work visas.

The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI…