Administrative Assistant - Meineke Auto Repair -Mundelein

Position: Administrative Assistant - Meineke Auto Repair -Mundelein -2060
Administrative Assistant - Meineke Auto Repair (Crestwood, IL)

Location:

Mundelein, Illinois

Reports To:

Store Manager

Position Overview

We are seeking a highly organized and customer-focused Administrative Assistant to support daily operations at our Meineke Auto Repair shop in Mundelein. The ideal candidate will combine strong communication skills with practical problem-solving ability, ensuring excellent customer experiences while assisting the store team with administrative and operational tasks. This role requires initiative, professionalism, and a willingness to step in wherever needed to help the shop succeed.

Key Responsibilities

Customer Communication

* • Keep multiple customers updated on the status of their vehicle repairs.

* • Handle incoming phone calls and in-person inquiries with professionalism.

* • Respond to customer complaints with empathy, patience, and solutions-focused communication.

Operational Support

* • Assist in managing daily shop operations as directed by the Store Manager.

* • Receive, log, and organize incoming parts deliveries.

* • Process returns of unused parts and maintain proper records.

* • Order shop supplies and ensure adequate inventory levels for smooth operations.

Team & Store Success

* • Support the shop team by coordinating administrative tasks and reducing bottlenecks.

* • Step in to help with other duties as needed to ensure store goals are met.

* • Maintain a professional, positive presence that represents the Meineke brand.

Qualifications

* • Previous administrative, customer service, or office support experience (automotive industry experience a plus).

* • Strong communication and interpersonal skills; ability to remain friendly and professional in high-pressure situations.

* • Highly organized, with the ability to manage multiple tasks and priorities.

* • Basic computer skills (MS Office, point-of-sale systems, or similar).

* • Reliability, punctuality, and a proactive "do what needs to be done" attitude.

Compensation & Benefits

* • Annual salary: $50,000 to $55,000 depending on experience.

* • Competitive hourly wage based on experience.

* • Opportunity for advancement within a growing automotive repair business.

* • Employee discounts on auto repair services.

* • Supportive team environment.

Compensation: $50,000.00 per year

As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road.

A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you're looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.